At a Glance
- Tasks: Provide hands-on IT support and help shape tech and data foundations.
- Company: Dynamic professional services company in a fast-paced, collaborative environment.
- Benefits: Competitive daily rate, hybrid work, and potential for contract extension.
- Other info: Great opportunity for growth in a regulated environment.
- Why this job: Make a visible impact while supporting users and enhancing IT systems.
- Qualifications: Experience in IT support, Windows, M365, and data management.
The predicted salary is between 35000 - 50000 € per year.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT Systems & Data Analyst to join their team for a 6-month contract, with potential to extend. In this role, you'll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation's longer-term technology and data foundations. The environment is collaborative, fast-moving and low-bureaucracy - ideal for someone who enjoys variety, autonomy and making a visible impact.
What You'll Be Doing:
- Hands-On IT & User Support
- Provide first- and second-line support across laptops, devices and workplace technology
- Troubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking
- Support onboarding and offboarding, including device setup and user provisioning
- Act as a visible, approachable on-site IT presence during a period of organisational growth
- Help establish effective collaboration, document management and information-sharing practices
- IT Oversight & Supplier Management
- Act as the internal technology lead and intelligent customer for the MSP
- Work with an external MSP on licensing, configuration and security controls
- Manage escalations and ensure issues are resolved effectively
- Monitor service quality, incident management and supplier performance
- Identify risks, gaps and improvement opportunities
- Provide clear updates and reporting to senior stakeholders
- Support IT governance and cyber security oversight within a regulated environment
- Assist with documentation of controls, processes and supplier assurance activities
- Data & Information Management
- Support data consolidation from multiple external sources
- Assist with data structuring, organisation and readiness activities
- Help lay the groundwork for future enterprise-level data capabilities
What We're Looking For
Essential Experience
- Strong background in desktop and end-user IT support
- Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls
- Experience working with managed service providers and confidence dealing with external suppliers
- Exposure to data migration, consolidation or data-related projects
- Confident operating in a growing, evolving organisation
- Comfortable supporting both technical and non-technical users
Desirable Experience
- Experience within regulated professional service environments
- Practical data skills (SQL, reporting, data manipulation)
This is a 6-month contract (with potential to extend) paying £350-500/day (outside IR35) depending on experience. If you are an experienced IT generalist, workplace technology lead, or hands-on IT manager who enjoys building structure, supporting people directly and helping organisations scale effectively, click 'Apply now' or send your CV to faye.landells@circlerecruitment.com.
Unfortunately our client is unable to offer sponsorship for this role and in order to be considered you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis.
IT Systems & Data Analyst - Cardiff employer: Circle Recruitment
Join a dynamic professional services company in Cardiff, where you'll thrive in a collaborative and fast-paced environment that values autonomy and innovation. With a strong focus on employee growth, you will have the opportunity to make a tangible impact while receiving competitive pay and the flexibility of a hybrid working model. This role not only offers hands-on IT support experience but also positions you at the forefront of shaping the organisation's technology and data strategies.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems & Data Analyst - Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and soft skills. Be ready to showcase how you can provide hands-on support and tackle challenges in a fast-paced environment.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace IT Systems & Data Analyst - Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Systems & Data Analyst role. Highlight your relevant experience with desktop support, M365, and any data-related projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Soft Skills:While technical skills are crucial, don’t forget to showcase your soft skills too! Mention your ability to communicate effectively with both technical and non-technical users, as well as your collaborative spirit. We love a team player!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate straightforwardness in applications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Circle Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows environments and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your hands-on experience and confidence.
✨Showcase Your Soft Skills
Since this role involves supporting both technical and non-technical users, highlight your communication skills. Prepare examples of how you've effectively collaborated with colleagues or managed user expectations in previous roles.
✨Understand the Company Culture
Research the company’s values and work environment. Since they mention a collaborative and fast-moving atmosphere, think of examples where you've thrived in similar settings and be ready to share those stories during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific IT support situations or data management challenges. Practise articulating your thought process and problem-solving strategies, as this will demonstrate your practical, solutions-focused approach.
