At a Glance
- Tasks: Provide hands-on IT support and shape the organisation's tech and data foundations.
- Company: Professional services company in a fast-paced, collaborative environment.
- Benefits: Competitive daily rate, hybrid work, and potential for contract extension.
- Other info: Opportunity for career growth in a dynamic, low-bureaucracy setting.
- Why this job: Make a visible impact while supporting a growing organisation with innovative technology.
- Qualifications: Strong IT support background and experience with managed service providers.
Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT & Data Manager to join their team for a 6-month contract, with potential to extend. In this role, you'll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation's longer-term technology and data foundations. The environment is collaborative, fast-moving and low-bureaucracy - ideal for someone who enjoys variety, autonomy and making a visible impact.
What You'll Be Doing:
- Hands-On IT & User Support
- Provide first- and second-line support across laptops, devices and workplace technology
- Troubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking
- Support onboarding and offboarding, including device setup and user provisioning
- Act as a visible, approachable on-site IT presence during a period of organisational growth
- Help establish effective collaboration, document management and information-sharing practices
- IT Oversight & Supplier Management
- Act as the internal technology lead and intelligent customer for the MSP
- Work with an external MSP on licensing, configuration and security controls
- Manage escalations and ensure issues are resolved effectively
- Monitor service quality, incident management and supplier performance
- Identify risks, gaps and improvement opportunities
- Provide clear updates and reporting to senior stakeholders
- Support IT governance and cyber security oversight within a regulated environment
- Assist with documentation of controls, processes and supplier assurance activities
- Data & Information Management
- Support data consolidation from multiple external sources
- Assist with data structuring, organisation and readiness activities
- Help lay the groundwork for future enterprise-level data capabilities
What We're Looking For:
Essential Experience
- Strong background in desktop and end-user IT support
- Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls
- Experience working with managed service providers and confidence dealing with external suppliers
- Exposure to data migration, consolidation or data-related projects
- Confident operating in a growing, evolving organisation
- Comfortable supporting both technical and non-technical users
Desirable Experience
- Experience within regulated professional service environments
- Practical data skills (SQL, reporting, data manipulation)
This is a 6-month contract (with potential to extend) paying £350-400/day (outside IR35) depending on experience. If you are an experienced IT generalist, workplace technology lead, or hands-on IT manager who enjoys building structure, supporting people directly and helping organisations scale effectively, click 'Apply now' or send your CV to faye.landells@circlerecruitment.com.
Unfortunately our client is unable to offer sponsorship for this role and in order to be considered you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis.
Interim IT & Data Manager - Cardiff employer: Circle Recruitment
As an Interim IT & Data Manager in Cardiff, you'll join a dynamic professional services company that values collaboration and innovation. With a focus on employee growth, the company offers a supportive work culture where your contributions directly impact the organisation's technology and data landscape. Enjoy the flexibility of a hybrid working model and the opportunity to thrive in a fast-paced environment that encourages autonomy and meaningful engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Interim IT & Data Manager - Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and data fields, especially those who might know about opportunities in Cardiff. A friendly chat can often lead to job leads that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT support and data management. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to meet potential employers, be ready to discuss specific projects where you’ve made an impact, especially in regulated environments. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talented individuals like you to join our community.
We think you need these skills to ace Interim IT & Data Manager - Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Interim IT & Data Manager. Highlight your relevant experience in IT support, data management, and working with managed service providers. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description. We love seeing your personality come through!
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially with Windows environments and Microsoft 365. If you have experience with SQL or data manipulation, make sure to mention that too. We’re keen on candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your application in!
How to prepare for a job interview at Circle Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments, Microsoft 365, and user access controls. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your hands-on experience and confidence in providing IT support.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with both technical and non-technical users, prepare examples that highlight your ability to communicate effectively across different teams. Think about times when you’ve helped others understand complex tech issues or facilitated collaboration.
✨Demonstrate Your Supplier Management Skills
Familiarise yourself with how to manage relationships with managed service providers. Be prepared to discuss any previous experiences where you’ve worked with external suppliers, focusing on how you ensured quality service and resolved escalations.
✨Prepare for Data Discussions
Given the emphasis on data management in this role, be ready to talk about your experience with data consolidation and any practical skills you have, like SQL or data manipulation. Highlight any projects where you’ve contributed to data structuring or readiness activities.
