Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st/2nd line IT support and troubleshoot issues for employees.
- Company: Leading professional services company in Huntingdon with a focus on growth.
- Benefits: Starting salary of £27,000 - £32,000, hybrid working, and referral bonuses.
- Other info: Opportunity for career progression and a fun, collaborative work environment.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: 6+ months experience in IT support, strong communication, and problem-solving skills.
The predicted salary is between 27000 - 32000 £ per year.
IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Huntingdon. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and to contribute to the team by providing excellent IT support.
Experience required:
- Minimum 6+ months experience in a similar 1st/2nd line IT support role.
- Working with helpdesk software, MS Office 365 & Windows 11
- Excellent understanding of various systems and a passion for learning about new and upcoming technology and software
- Ability to find solutions and assist staff at all levels
- Excellent communication skills
- Ability to prioritise tasks and deliver on deadlines
- Enthusiastic, hardworking and a team player
Job Role Responsibilities:
- Provide 1st / 2nd Line IT Support via phone / email / service management tools
- Building and configuring desktops
- Provide Microsoft Office 365 support
- Carry out Active Directory tasks
- Able to support users remotely and on-premises
- Roll out software centrally and manually
- Offer user laptop health checks
- Adhere to firm wide security standards
- Managing all tasks via the helpdesk system
- Review ticket trends with the line manager and identify recurring issues
- Support team and firm with ad-hoc and project IT tasks
My client is a leading professional services company and is currently undergoing expansion. They are looking for the right candidate to grow into this role and progress. They are looking to pay a starting salary of £27,000 - £32,000 + benefits. The role also offers Hybrid working, so 2/3 days in the office, the rest working from home.
To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com
IT Support Analyst - 1st / 2nd line - Huntingdon employer: Circle Recruitment
Contact Detail:
Circle Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - 1st / 2nd line - Huntingdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common IT support scenarios and practice your troubleshooting skills. We recommend running through mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your passion for tech! During interviews, share examples of how you've kept up with new technologies or solved tricky problems. This will demonstrate your enthusiasm and commitment to the role.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace IT Support Analyst - 1st / 2nd line - Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support roles, especially any work with helpdesk software and Microsoft Office 365. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional, and make sure to mention your enthusiasm for learning new technologies.
Show Off Your Communication Skills: Since you'll be the first line of support, it's crucial to demonstrate your excellent communication skills. In your application, give examples of how you've effectively communicated with users at all levels and resolved their issues promptly.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Circle Recruitment
✨Know Your Tech
Brush up on your knowledge of helpdesk software, MS Office 365, and Windows 11. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you’ve mastered.
✨Show Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in the past. Think about specific challenges you faced and how you approached them. This will demonstrate your ability to find solutions under pressure.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be supporting users at all levels, being able to communicate effectively is key. Consider role-playing with a friend to refine your approach.
✨Emphasise Teamwork
Highlight your experience working in a team environment. Share examples of how you've collaborated with colleagues to improve processes or resolve issues, showing that you're not just a lone wolf but a team player.