At a Glance
- Tasks: Support Microsoft 365 and cloud environments while troubleshooting networking issues.
- Company: Join a growing MSP with a hands-on, collaborative culture.
- Benefits: Competitive salary, office-based role with occasional travel, and opportunities for growth.
- Other info: Dynamic role with opportunities to build relationships and contribute to internal projects.
- Why this job: Make a real impact by improving systems and supporting diverse client environments.
- Qualifications: Experience in IT support and strong skills in Microsoft 365 and Windows administration.
The predicted salary is between 40000 - 45000 £ per year.
Looking for a role where you can do more than just clear tickets? We're working with a small, growing MSP that's looking for a Cloud Support Engineer to play a key role across client support, cloud infrastructure, networking and day-to-day service delivery. You'll be working closely with experienced engineers and the Managing Director, supporting a variety of client environments across Microsoft cloud technologies, infrastructure and security. It's a hands-on role where you'll have the opportunity to improve systems, contribute ideas and make a genuine impact.
What you'll be doing:
- Supporting Microsoft 365 and cloud environments
- Managing and troubleshooting networking and firewall issues
- Supporting infrastructure, security and endpoint technologies
- Acting as an escalation point for more complex technical issues
- Helping improve processes, documentation and service delivery
- Building strong relationships with clients and understanding their requirements
- Assisting with the coordination of engineering activities and internal projects
What they're looking for:
- Previous MSP, helpdesk or IT support experience
- Strong Microsoft 365 and Windows administration skills
- Good understanding of cloud technologies
Cloud Support Engineer / IT Support - SW London employer: Circle Recruitment
Join a dynamic and growing Managed Service Provider in South West London, where your contributions as a Cloud Support Engineer will be valued and impactful. With a collaborative work culture that encourages innovation and professional growth, you'll have the chance to work closely with experienced engineers and the Managing Director, enhancing your skills in cloud technologies and infrastructure. Enjoy a competitive salary, hands-on experience, and the opportunity to build strong client relationships in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Support Engineer / IT Support - SW London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in MSPs or cloud support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of Microsoft 365 and cloud technologies during interviews. Bring examples of how you've tackled complex issues in the past to really impress them.
✨Tip Number 3
Be proactive! If you see a problem in their current processes or documentation during your interview, don’t hesitate to suggest improvements. This shows you're not just looking to fill a role but are genuinely interested in making an impact.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm for the role right from the start!
We think you need these skills to ace Cloud Support Engineer / IT Support - SW London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in MSP, helpdesk, or IT support. We want to see how your skills align with the role, so don’t be shy about showcasing your Microsoft 365 and cloud expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. We love seeing genuine enthusiasm and a bit of personality!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled complex technical issues in the past. We’re looking for someone who can think on their feet and improve processes, so let us know how you’ve made an impact before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Circle Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365 and cloud technologies. Be ready to discuss your hands-on experience with these tools, as well as any troubleshooting you've done in the past. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to talk about complex technical issues you've resolved. Think of a few scenarios where you acted as an escalation point and how you approached those challenges. This will demonstrate your ability to handle pressure and think critically.
✨Build Rapport with Your Interviewers
Since this role involves building strong relationships with clients, show your interpersonal skills during the interview. Ask questions about their team dynamics and express genuine interest in their work culture. A good fit is just as important as technical skills!
✨Be Ready to Discuss Process Improvements
Think about ways you've contributed to improving processes or documentation in your previous roles. Share specific examples of how your ideas made a positive impact on service delivery. This shows that you're proactive and invested in continuous improvement.
