At a Glance
- Tasks: Provide hands-on IT support and shape the organisation's tech and data foundations.
- Company: Professional services company in a fast-paced, collaborative environment.
- Benefits: Competitive daily rate, hybrid work model, and potential for contract extension.
- Other info: Ideal for those who thrive in dynamic, low-bureaucracy settings.
- Why this job: Make a visible impact while working with cutting-edge technology and data management.
- Qualifications: Strong IT support background and experience with managed service providers.
Interim IT & Data Manager - Cardiff - Hybrid 6-Month Contract (potential to extend). Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT & Data Manager to join their team for a 6-month contract, with potential to extend.
In this role, you'll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation's longer-term technology and data foundations. The environment is collaborative, fast-moving and low-bureaucracy – ideal for someone who enjoys variety, autonomy and making a visible impact.
What You'll Be Doing
- Hands-On IT & User Support
- Provide first- and second-line support across laptops, devices and workplace technology.
- Troubleshoot issues across Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking.
- Support onboarding and offboarding, including device setup and user provisioning.
- Act as a visible, approachable on-site IT presence during a period of organisational growth.
- Help establish effective collaboration, document management and information-sharing practices.
- IT Oversight & Supplier Management
- Act as the internal technology lead and intelligent customer for the MSP.
- Work with an external MSP on licensing, configuration and security controls.
- Manage escalations and ensure issues are resolved effectively.
- Monitor service quality, incident management and supplier performance.
- Identify risks, gaps and improvement opportunities.
- Provide clear updates and reporting to senior stakeholders.
- Support IT governance and cyber security oversight within a regulated environment.
- Assist with documentation of controls, processes and supplier assurance activities.
- Data & Information Management
- Support data consolidation from multiple external sources.
- Assist with data structuring, organisation and readiness activities.
- Help lay the groundwork for future enterprise-level data capabilities.
What We're Looking For
Essential Experience
- Strong background in desktop and end-user IT support.
- Hands-on experience supporting Windows laptops and environments, M365, user access and security controls.
- Experience working with managed service providers and confidence dealing with external suppliers.
- Exposure to data migration, consolidation or data-related projects.
- Confident operating in a growing, evolving organisation.
- Comfortable supporting both technical and non-technical users.
Desirable
- Experience within regulated professional service environments.
- Practical data skills (SQL, reporting, data manipulation).
This is a 6-month contract (with potential to extend) paying £350-400/day (outside IR35) depending on experience. Unfortunately our client is unable to offer sponsorship for this role and, in order to be considered, you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis.
Strategic IT & Data Manager (6‑Month Hybrid) in Cardiff employer: Circle Recruitment
Join a dynamic professional services company in Cardiff, where you'll thrive in a collaborative and fast-paced environment that values autonomy and innovation. As a Strategic IT & Data Manager, you'll not only provide essential IT support but also play a key role in shaping the organisation's technology and data strategies, with ample opportunities for personal and professional growth. Enjoy the benefits of a low-bureaucracy culture that encourages impactful contributions and fosters a supportive atmosphere for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic IT & Data Manager (6‑Month Hybrid) in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and data fields, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your hands-on IT skills. Be ready to showcase your experience with Windows environments and Microsoft 365. We want you to demonstrate how you can provide that practical, solutions-focused support they’re after.
✨Tip Number 3
Showcase your adaptability! This role is all about thriving in a fast-moving environment, so be prepared to discuss times when you've successfully navigated change or tackled unexpected challenges. We love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to help you every step of the way, so let’s get you that interview!
We think you need these skills to ace Strategic IT & Data Manager (6‑Month Hybrid) in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in IT support, especially with Windows and Microsoft 365, as well as any work with managed service providers. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've provided hands-on IT support or managed data projects in the past. We love seeing your personality come through!
Showcase Your Problem-Solving Skills:In a fast-moving environment like ours, problem-solving is key. When detailing your experience, focus on situations where you’ve successfully troubleshot issues or improved processes. We want to know how you make an impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Circle Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows environments and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this role requires hands-on IT support.
✨Showcase Your Collaborative Spirit
Since the environment is collaborative and fast-moving, prepare examples of how you've worked effectively with teams in previous roles. Highlight any experiences where you’ve made a visible impact or helped shape technology solutions.
✨Understand the Regulatory Landscape
Familiarise yourself with the challenges of working in a regulated professional services environment. Be prepared to discuss how you’ve navigated compliance and governance in your past roles, as this will be crucial for the position.
✨Prepare Questions for Them
Think of insightful questions to ask about their current IT challenges and future data capabilities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
