At a Glance
- Tasks: Provide hands-on IT support and shape the organisation's tech and data foundations.
- Company: Professional services company in a fast-paced, collaborative environment.
- Benefits: Competitive daily rate, hybrid work, and potential for contract extension.
- Other info: Opportunity for career growth in a dynamic, evolving organisation.
- Why this job: Make a visible impact while supporting users and enhancing IT systems.
- Qualifications: Experience in IT support, Windows, M365, and data management.
Cardiff - Hybrid 6-Month Contract (potential to extend) £300-500/day DOE (Outside IR35)
Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT Systems & Data Analyst to join their team for a 6-month contract, with potential to extend.
In this role, you'll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation's longer-term technology and data foundations. The environment is collaborative, fast-moving and low-bureaucracy - ideal for someone who enjoys variety, autonomy and making a visible impact.
What You'll Be Doing:
- Hands-On IT & User Support
- Provide first- and second-line support across laptops, devices and workplace technology
- Troubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking
- Support onboarding and offboarding, including device setup and user provisioning
- Act as a visible, approachable on-site IT presence during a period of organisational growth
- Help establish effective collaboration, document management and information-sharing practices
- IT Oversight & Supplier Management
- Act as the internal technology lead and intelligent customer for the MSP
- Work with an external MSP on licensing, configuration and security controls
- Manage escalations and ensure issues are resolved effectively
- Monitor service quality, incident management and supplier performance
- Identify risks, gaps and improvement opportunities
- Provide clear updates and reporting to senior stakeholders
- Support IT governance and cyber security oversight within a regulated environment
- Assist with documentation of controls, processes and supplier assurance activities
- Data & Information Management
- Support data consolidation from multiple external sources
- Assist with data structuring, organisation and readiness activities
- Help lay the groundwork for future enterprise-level data capabilities
What We're Looking For
Essential Experience
- Strong background in desktop and end-user IT support
- Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls
- Experience working with managed service providers and confidence dealing with external suppliers.
- Exposure to data migration, consolidation or data-related projects
- Confident operating in a growing, evolving organisation
- Comfortable supporting both technical and non-technical users
Desirable
- Experience within regulated professional service environments
- Practical data skills (SQL, reporting, data manipulation)
This is a 6-month contract (with potential to extend) paying £350-500/day (outside IR35) depending on experience.
If you are an experienced IT generalist, workplace technology lead, or hands-on IT manager who enjoys building structure, supporting people directly and helping organisations scale effectively, click 'Apply now' or send your CV to faye.landells@circlerecruitment.com.
Unfortunately our client is unable to offer sponsorship for this role and in order to be considered you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis.
IT Systems & Data Analyst - Cardiff employer: Circle Recruitment
Join a dynamic professional services company in Cardiff, where you'll thrive in a collaborative and fast-paced environment that values autonomy and innovation. With a focus on employee growth, you will have the opportunity to make a tangible impact while receiving competitive pay and the flexibility of a hybrid work model. This role not only offers hands-on IT support experience but also positions you at the forefront of shaping the organisation's technology and data strategies.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems & Data Analyst - Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your hands-on experience with Windows, M365, and data management. This will help you stand out during interviews and showcase your practical knowledge.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know what opportunities might be available!
✨Tip Number 4
Prepare for the unexpected! In a fast-moving environment, be ready to tackle a variety of questions during interviews. Brush up on your troubleshooting skills and be prepared to discuss how you handle different IT challenges.
We think you need these skills to ace IT Systems & Data Analyst - Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Systems & Data Analyst role. Highlight your experience with Windows environments, M365, and any data-related projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've provided hands-on IT support and resolved issues in the past. We love candidates who can demonstrate their practical, solutions-focused approach to IT challenges.
Be Clear and Concise:When writing your cover letter or application, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Circle Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments, Microsoft 365, and user access controls. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Data Skills
If you've got experience with SQL or data manipulation, don’t hold back! Prepare examples of how you've supported data consolidation or migration projects. This will demonstrate your ability to contribute to the organisation's future data capabilities.
✨Understand the Company Culture
Research the company’s collaborative and fast-moving environment. Be prepared to discuss how you thrive in such settings and provide examples of how you've made a visible impact in previous roles. This will help you connect with the interviewers on a cultural level.
✨Prepare Questions for Them
Think of insightful questions to ask about their IT governance and cyber security practices. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals. Plus, it makes for a more engaging conversation!
