At a Glance
- Tasks: Provide 1st line IT support and resolve technical issues for customers.
- Company: Join a large, multi-site Managed Service Provider in London.
- Benefits: Up to £30,000 salary, 2 days WFH after probation, and supportive team environment.
- Other info: Dynamic role with a chance to develop your technical skills in a collaborative setting.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: Customer-focused mindset and basic knowledge of Windows 11 and Microsoft 365.
The predicted salary is between 31500 - 38500 £ per year.
1st Line Engineer - MSPLondon Bridge | 2 Days WFH After Probation Up to £30,000 A large, multi-site MSP is looking for a customer-focused 1st Line Engineer to join their busy London Bridge service desk.
This is a great opportunity for someone early in their IT career who's keen to build a solid technical foundation within a supportive, structured team.
What You'll
Bring: A customer-first mindset with a genuine interest in technology - MSP Experience preferred Good working knowledge around Windows 11 OS, Microsoft 365 (Teams, Share Point, One Drive) Active Directory, Azure AD A reliable, self-motivated approach with the ability to work autonomously.
High attention to detail and accuracy.
Strong rapport-building skills with colleagues, customers, and suppliers.
A team player who's keen to keep developing their skillset.
What You'll
Doing: Provide 1st line support to internal and external customers via phone and email.
Build computers and set up user profiles/accounts.
Install and configure software for end users.
Set up printers and resolve hardware/peripheral issues.
Handle password resets and account access issues.
Keep customers updated on open tickets and progress.
Escalate more complex issues to the Senior 1st and 2nd Line teams.
Work within IS...
1st Line IT Support Engineer employer: Circle Recruitment
As a fully remote employer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our Talent Acquisition Lead to thrive. With competitive salaries, unlimited annual leave, and the opportunity to shape a high-calibre technical team in a fast-growing startup environment, we offer unparalleled growth opportunities and a supportive atmosphere for professional development.
