At a Glance
- Tasks: Provide top-notch IT support and work on exciting 2nd and 3rd line projects.
- Company: Leading tech company in Stockport with a focus on innovation.
- Benefits: Competitive salary, referral bonuses, and opportunities for professional growth.
- Other info: Join a supportive team and stay updated on the latest IT trends.
- Why this job: Step up your IT career and make a real impact in a dynamic team.
- Qualifications: Experience in 2nd line IT support, Azure, Office 365, and excellent communication skills.
The predicted salary is between 37000 - 40000 £ per year.
Senior IT Support Analyst - Stockport
A leading compnay in Stockport requires a Senior IT Support Analyst with excellent IT support, Azure, Office365, and 2nd line IT support experience and troubleshooting skills.
This could be a great opportunity for an experienced IT Support engineer looking to take a step up in their next role as there is a chance to work on some 3rd line IT projects.
Experience required
- Excellent 2nd line IT support experience, with ideally some basic 3rd line IT experience.
- Office 365, Active Directory, Azure, AD, Windows 10 / 11, Share Point, Teams, In Tune, etc
- Experience in Citrix or a Vmware environment would be preferred but not essential
- Networking skills (Patch Cables, VPN support Routing/Switching)
- Excellent communication and customer service skills
- Windows Server admin experience
Responsibilities
- Work on a range of IT support projects from the service desk, to 2nd and 3rd line.
- Working within the wider IT team to support the delivery of the IT Support strategy.
- Contribute to the development of the IT Support team, so that they are valued by the firm and able to meet the firm's expectations.
- Keep up to date on IT Support sector trends, developments and the associated opportunities and contribute to the development of plans to improve the IT service delivery to the firm.
- Responsible for assuring customers are provided with efficient and timely second-line IT support.
- Working with the wider IT Team as part of project delivery
- My client is looking to pay between £37,000 - £40,000 + benefits
- To apply press apply now, or send your CV to matthew. leach @ circlerecruitment . com
- Keywords: - Senior IT Support Analyst - Windows Server - Citrix - Vmware - Stockport
Circle Recruitment is acting as an Employment Agency in relation to this vacancy.
Earn yourself a referral bonus if you refer somebody else who fills the role!
We also offer an i Pad if you refer a new client to us and we recruit for them.
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Senior IT Support Analyst - Stockport employer: Circle Recruitment Careers
As a Senior Security Engineer with our esteemed Government client, you will be part of a dynamic team dedicated to enhancing national security. The company fosters a collaborative work culture, offering flexible working arrangements and opportunities for professional growth through continuous training and development. With offices located nationally, you can enjoy the benefits of a supportive environment while contributing to meaningful projects that make a real difference.
Contact Details:
Circle Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Analyst - Stockport
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Circle Recruitment Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Circle Recruitment Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Circle Recruitment Careers!
✨Direct Apply to Circle Recruitment Careers
Let's not forget to apply directly through the Circle Recruitment Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Support Analyst - Stockport
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Circle Recruitment Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Circle Recruitment Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Circle Recruitment Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
