SOC Lead SOC Manager London Hybrid £85k

SOC Manager - MSSP London - 3 days per week | Monday-Friday, daytime hours only | Up to £85,000 + benefits This is an opportunity to take ownership of an established MSSP SOC and help shape what it becomes next. We're looking for an experienced SOC Manager / SOC Service Manager who understands that running a good SOC is about much more than monitoring alerts. You'll need genuine experience working in a customer-facing MSSP environment , managing expectations, SLAs, service delivery and the architecture of security solutions and services. This isn't a hands-on SOC role, although there's absolutely nothing wrong with someone who likes to keep their technical knowledge current. Your primary responsibility will be to own, improve and grow the service , whilst empowering an existing team to become better, more efficient and more capable. And importantly, this will be yours to own, grow and be proud of. What will you be doing? You'll take responsibility for the ongoing development and performance of the SOC service, working across people, processes, customers and technology. That could include: Owning the SOC service and continually improving its quality, efficiency and capability. Managing customer relationships, expectations, SLAs, service reviews ...