IT Support Engineer - MSP in London

IT Support Engineer - MSP in London

London Full-Time 38250 - 46750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support and administer Microsoft 365 environments while troubleshooting technical issues.
  • Company: Join a growing MSP with a close-knit technical team in Wimbledon.
  • Benefits: Competitive salary, 22 days leave, training budget, and career growth opportunities.
  • Other info: Dynamic role with exposure to diverse technologies and client environments.
  • Why this job: Make a real impact by shaping processes and improving service delivery.
  • Qualifications: Experience in IT support, Microsoft 365, and networking fundamentals preferred.

The predicted salary is between 38250 - 46750 £ per year.

Are you an experienced IT Support or Cloud Engineer looking for a role where you'll have real influence, not just another queue of tickets? We're partnering with a well-established, growing MSP that is looking to add a Cloud Support Engineer to its close-knit technical team. This is a varied position offering exposure to Microsoft cloud technologies, infrastructure, networking, security and client-facing project work. You'll work alongside experienced engineers, supporting a diverse client base while helping to shape processes, improve service delivery and contribute to technical projects across multiple environments.

The Role

  • Supporting and administering Microsoft 365 environments
  • Troubleshooting infrastructure, networking and security issues
  • Managing and maintaining cloud-based services and client systems
  • Acting as a senior escalation point for technical incidents
  • Supporting firewall, connectivity and endpoint management activities
  • Assisting with project delivery, upgrades and system improvements
  • Producing and maintaining technical documentation
  • Building strong relationships with clients and providing a high level of service

About You

We're open to different backgrounds, but you'll ideally have experience with:

  • MSP, service desk or IT support environments
  • Microsoft 365, Windows Server and cloud technologies
  • Networking fundamentals including DNS, DHCP, VPNs and firewalls (FortiGate preferred)
  • Entra ID, Conditional Access and SharePoint, Intune
  • Supporting and troubleshooting complex technical issues
  • Working independently and taking ownership of tasks and projects

Experience with MDM platforms, Power BI or automation tools would be advantageous, but isn't essential.

What's on Offer?

  • 22 days annual leave (plus Bank Holidays) rising with length of service
  • Training budget per employee
  • Exposure to a broad range of technologies and client environments
  • A genuinely varied role combining support, infrastructure and cloud technologies
  • The opportunity to influence how things are done within the business
  • A supportive and collaborative team environment
  • Clear scope to develop your skills and grow with the company

For more information or to apply, please contact Gianluca at Circle Recruitment: gianluca (at) Circlerecruitment (dot) com.

IT Support Engineer - MSP in London employer: Circle Recruitment Careers

As a Senior Security Engineer with our esteemed Government client, you will be part of a dynamic team dedicated to enhancing national security. The company fosters a collaborative work culture, offering flexible working arrangements and opportunities for professional growth through continuous training and development. With offices located nationally, you can enjoy the benefits of a supportive environment while contributing to meaningful projects that make a real difference.

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Contact Details:

Circle Recruitment Careers Recruitment Team

We think you need these skills to ace IT Support Engineer - MSP in London

Microsoft 365
Windows Server
Cloud Technologies
Networking Fundamentals
DNS
DHCP
VPNs