At a Glance
- Tasks: Join a friendly team providing IT support and build strong customer relationships.
- Company: A growing MSP near Cambridge that values its employees.
- Benefits: Competitive salary, generous leave, training budget, and social events.
- Other info: Opportunity for career growth and involvement in exciting projects.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in IT support, knowledge of Windows and networking, and a driving licence.
The predicted salary is between 34200 - 41800 £ per year.
IT Support Analyst (MSP) - Cambridge (Fully Officed Based) - £27K-£32K - Driver's licence required
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Read on if you're looking to join a growing MSP that invests in you...
A friendly, close-knit MSP based near Cambridge are actively looking for an experienced IT Support Analyst to join their growing service desk team.
Work is primarily based from their Service Desk, with onsite customer visits required when needed across Cambridgeshire and the surrounding areas.
Key skills required
- Proven experience in a IT support role within an MSP
- Proficiency supporting Windows 10/11 desktop environments
- Basic networking understanding, including network maintenance and monitoring
- Working knowledge of servers and key functions such as Active Directory and GPO
- Working knowledge of software deployment and management systems
- Working knowledge of Microsoft 365
- Full UK driving licence and access to a vehicle
- Desirable: firewall configuration, VLANs and subnetting, Intune/Endpoint Manager, Hyper-V/VMware
As a business, they provide a full range of IT solutions and services to SME, Public Sector, and charity clients across Cambridgeshire, East Anglia, and the Southeast.
An Enhanced DBS check will be required prior to starting this role.
Here you will be joining a supportive team that has heavily invested in Service Desk automation to streamline daily tasks, giving you more time to focus on building strong customer relationships.
There's also the opportunity to join the project team, supporting and implementing large-scale IT and infrastructure projects.
With an unrestricted training budget, there's plenty of opportunity to progress and develop your career within a growing company. xgikmsk
With this opportunity, you will achieve
- Starting salary up to £32,000 (Do E)
- 25 days annual leave (plus Bank Holidays), rising to 28 after 3 years - plus your birthday off
- Annual discretionary bonus based on company performance
- Company pension, offered after the probationary period
- Private medical cover, offered after 1 year's service
- Office snacks & drinks regularly provided
- Company social events
- Unrestricted training budget
Interested? Please click apply or send your updated CV to ...
IT Support Analyst employer: Circle Recruitment Careers
As a Senior Security Engineer with our esteemed Government client, you will be part of a dynamic team dedicated to enhancing national security. The company fosters a collaborative work culture, offering flexible working arrangements and opportunities for professional growth through continuous training and development. With offices located nationally, you can enjoy the benefits of a supportive environment while contributing to meaningful projects that make a real difference.
Contact Details:
Circle Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Circle Recruitment Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Circle Recruitment Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Circle Recruitment Careers!
✨Direct Apply to Circle Recruitment Careers
Let's not forget to apply directly through the Circle Recruitment Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Circle Recruitment Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Circle Recruitment Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Circle Recruitment Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
