1st Line Engineer - MSP London Bridge | 2 Days WFH After Probation Up to £30,000 A large, multi-site MSP is looking for a customer-focused 1st Line Engineer to join their busy London Bridge service desk. This is a great opportunity for someone early in their IT career who's keen to build a solid technical foundation within a supportive, structured team. What You'll Bring: A customer-first mindset with a genuine interest in technology - MSP Experience preferred Good working knowledge around Windows 11 OS, Microsoft 365 (Teams, SharePoint, OneDrive) Active Directory, Azure AD A reliable, self-motivated approach with the ability to work autonomously. High attention to detail and accuracy. Strong rapport-building skills with colleagues, customers, and suppliers. A team player who's keen to keep developing their skillset. What You'll Be Doing: Provide 1st line support to internal and external customers via phone and email. Build computers and set up user profiles/accounts. Install and configure software for end users. Set up printers and resolve hardware/peripheral issues. Handle password resets and account access issues. Keep customers updated on open tickets and progress. Escalate more complex issues to the S...
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Circle Recruitment Careers Recruitment Team
