Lead Customer Service Representative
Lead Customer Service Representative

Lead Customer Service Representative

Lancaster Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a fun team, provide excellent customer service, and manage shifts.
  • Company: Join Circle K, a dynamic retail leader with a supportive culture.
  • Benefits: Enjoy flexible schedules, competitive pay, and tuition reimbursement.
  • Why this job: Gain valuable management experience while having fun in a fast-paced environment.
  • Qualifications: Retail experience and a passion for teamwork and customer care.
  • Other info: Great opportunities for career advancement in a stable company.

The predicted salary is between 24000 - 36000 £ per year.

Join and apply for the Lead Customer Service Representative role at Circle K.

Store 2709088: 1205 N. Main St. L, Lancaster, South Carolina 29720.

Shift Availability

Flexible Availability

Job Type

Lead Customer Service Representative

Benefits

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry‑level management experience by leading shifts on a regular basis. You will work around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You Are Good At

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision

Great If You Have

  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye‑hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

Click below to review information about our company\’s use of the federal E-Verify program to check work eligibility.

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Lead Customer Service Representative employer: Circle K

Circle K is an excellent employer that offers a dynamic work environment in Lancaster, SC, where you can thrive as a Lead Customer Service Representative. With flexible schedules, comprehensive benefits including medical and tuition reimbursement, and opportunities for career advancement, you'll be part of a fun and energetic team dedicated to providing exceptional customer service. Join us to gain valuable management experience while enjoying a supportive culture that values your growth and well-being.
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Contact Detail:

Circle K Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Customer Service Representative

✨Tip Number 1

Get to know the company culture! Before your interview, check out Circle K's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you provided excellent service or solved a problem. Being able to share these stories will make you stand out during the interview.

✨Tip Number 3

Dress the part! Even if it's a casual environment, looking polished shows that you take the opportunity seriously. Plus, it gives off a great first impression!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Lead Customer Service Representative

Customer Service
Sales Skills
Cash Handling
Team Leadership
Communication Skills
Problem-Solving Skills
Retail Experience
Management Experience
Time Management
Collaboration
Adaptability
Motivation to Learn
Physical Stamina

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We love seeing candidates who are friendly and approachable, just like the customer service we provide. Don't be afraid to show us why you'd be a great fit for our team!

Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We want to see how your past roles have prepared you for this Lead Customer Service Representative position. Be specific about your achievements and how they relate to the job description.

Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to break down your skills and experiences, so we can quickly see what you bring to the table.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!

How to prepare for a job interview at Circle K

✨Know the Company

Before your interview, take some time to research Circle K. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Lead Customer Service Representative, your ability to connect with customers is crucial. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Highlighting these moments will demonstrate your capability to excel in this role.

✨Demonstrate Leadership Potential

Since this position involves leading shifts, be ready to discuss any previous leadership experiences, even if they were informal. Talk about how you motivated a team or handled a challenging situation. This will show that you’re ready to step up and take on responsibilities.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

Lead Customer Service Representative
Circle K
Location: Lancaster
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  • Lead Customer Service Representative

    Lancaster
    Full-Time
    24000 - 36000 £ / year (est.)
  • C

    Circle K

    1000+
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