Lead Customer Service Representative
Lead Customer Service Representative

Lead Customer Service Representative

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a fun team, provide excellent customer service, and manage shifts.
  • Company: Join Circle K, a dynamic retail leader with a supportive culture.
  • Benefits: Enjoy flexible schedules, competitive pay, and tuition reimbursement.
  • Why this job: Gain valuable management experience while having fun in a fast-paced environment.
  • Qualifications: Retail experience and a passion for teamwork and customer care.
  • Other info: Great opportunities for career advancement in a stable company.

The predicted salary is between 24000 - 36000 £ per year.

Join and apply for the Lead Customer Service Representative role at Circle K.

Store 2709088: 1205 N. Main St. L, Lancaster, South Carolina 29720.

Shift Availability

Flexible Availability

Job Type

Lead Customer Service Representative

Benefits

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry‑level management experience by leading shifts on a regular basis. You will work around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You Are Good At

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision

Great If You Have

  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye‑hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

Click below to review information about our company\’s use of the federal E-Verify program to check work eligibility.

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Lead Customer Service Representative employer: Circle K

Circle K is an excellent employer that offers a dynamic work environment in Lancaster, SC, where you can thrive as a Lead Customer Service Representative. With flexible schedules, comprehensive benefits including medical and tuition reimbursement, and opportunities for career advancement, you'll be part of a fun and energetic team dedicated to providing exceptional customer service. Join us to gain valuable management experience while enjoying a supportive culture that values your growth and well-being.
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Contact Detail:

Circle K Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Customer Service Representative

✨Tip Number 1

Get to know the company culture! Before your interview, check out Circle K's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to solve a problem or handle a difficult customer. Role-playing with a friend can help you feel more confident when it’s your turn to shine.

✨Tip Number 3

Dress the part! Even if it's a casual environment, looking polished shows you care. A smart outfit can make a great first impression and set the tone for a positive conversation.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Lead Customer Service Representative

Customer Service
Sales Skills
Clear Communication
Team Collaboration
Problem Solving
Leadership
Retail Experience
Cashiering Experience
Time Management
Adaptability
Motivation to Learn
Physical Stamina

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re looking for someone who can bring energy to our team!

Tailor Your Application: Make sure to customise your application to match the Lead Customer Service Representative role. Highlight your relevant experience in retail and customer service, and don’t forget to mention any leadership skills you have. We love seeing how you fit into our vision!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our fun and energetic team at Circle K!

How to prepare for a job interview at Circle K

✨Know Your Customer Service Stuff

Brush up on your customer service skills and be ready to share examples of how you've provided excellent care in the past. Think about specific situations where you solved a problem or made a customer's day better.

✨Show Off Your Leadership Skills

Since this role involves leading shifts, be prepared to discuss any previous experience you have in a leadership position. Share how you motivated your team and handled challenges, even if it was just in a group project or during a busy shift.

✨Be Ready for Role-Playing

Expect some role-playing scenarios during the interview. Practice how you would greet a customer, handle a complaint, or suggest products. This will show that you can think on your feet and provide friendly service under pressure.

✨Ask Smart Questions

Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities. This shows you're genuinely interested in the role and want to be part of their fun, energetic team.

Lead Customer Service Representative
Circle K

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