Lead Customer Service Rep
Lead Customer Service Rep

Lead Customer Service Rep

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a fun team, provide excellent customer service, and manage daily store operations.
  • Company: Join Circle K, a large and stable employer with a vibrant culture.
  • Benefits: Enjoy flexible schedules, weekly pay, and comprehensive training.
  • Why this job: Gain valuable management experience while working in a dynamic retail environment.
  • Qualifications: Retail experience and a passion for customer service are a plus.
  • Other info: Opportunities for fast career advancement and a supportive team atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Lead Customer Service Rep role at Circle K

Store 2723149: 1001 S Governor Williams Hwy, Darlington, South Carolina 29532

Shift AvailabilityEvenings – Overnight

Job TypeLead Customer Service Representative

Your Key ResponsibilitiesYou will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Great If You Have

Retail and customer service experience

Entry level management experience

Sales associate or cashiering experience

High School Diploma or equivalent

Motivation to advance in your career!

Willingness to learn and have fun!

Physical Requirements

Ability to stand and/or walk for up to 8 hours

Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift

Occasionally lift and/or carry up to 60 pounds from ground to waist level

Push/pull with arms up to a force of 20 pounds

Bend at the waist with some twisting up to one hour a shift

Grasp, reach and manipulate objects with hands.

Benefits

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability

Flexible Schedules

Weekly Pay

Large, Stable Employer

Fast Career Opportunities

Work With Fun, Motivated People

Task Variety

Paid Comprehensive Training

401K With a Competitive Company Match

Flexible Spending/Health Savings Accounts

Tuition Reimbursement

Seniority levelMid-Senior level

Employment typePart-time

Job functionOther

IndustriesRetail

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company\’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

Click below to review information about our company\’s use of the federal E-Verify program to check work eligibility:

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Lead Customer Service Rep employer: Circle K

Circle K is an excellent employer that offers a vibrant work culture where team collaboration and customer care are at the forefront. With flexible schedules, competitive pay, and opportunities for career advancement, employees can thrive in a supportive environment while enjoying a variety of tasks. Located in Darlington, South Carolina, this role provides a chance to work with motivated individuals and gain valuable management experience in a stable retail setting.
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Contact Detail:

Circle K Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Customer Service Rep

✨Tip Number 1

Get to know the company culture! Before your interview, check out Circle K's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, energetic team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to solve a problem or suggest a product. Role-playing with a friend can help you feel more confident when interacting with customers during your interview.

✨Tip Number 3

Show off your leadership potential! If you've had any experience leading a team or managing shifts, be sure to highlight that. Circle K is looking for someone who can step up and lead, so let them know you're ready for that challenge!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the Lead Customer Service Rep role at Circle K.

We think you need these skills to ace Lead Customer Service Rep

Customer Service
Sales Skills
Communication Skills
Team Collaboration
Problem-Solving Skills
Leadership Skills
Cash Handling
Retail Experience
Time Management
Adaptability
Quick Thinking
Motivation to Learn
Physical Stamina

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side. Remember, we’re all about fun and teamwork here at StudySmarter!

Tailor Your Application: Make sure to tailor your application to the Lead Customer Service Rep role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention your ability to lead a team. We love seeing how your skills match what we're looking for!

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Circle K

✨Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of a Lead Customer Service Rep. Familiarise yourself with customer service best practices, and think about how your past experiences align with the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your People Skills

Since this role involves interacting with customers daily, be prepared to demonstrate your excellent communication skills. Think of examples where you've provided great customer care or resolved issues effectively. Practising friendly conversation can also help you feel more at ease during the interview.

✨Highlight Your Leadership Potential

As a Lead Customer Service Rep, you'll be expected to lead shifts and support team collaboration. Share any previous experience you have in a supervisory role or instances where you've taken the initiative to guide others. This will show that you're ready to step up and take on more responsibility.

✨Prepare for Practical Scenarios

Expect some situational questions during your interview. Think about how you would handle common customer service challenges, like dealing with an unhappy customer or suggesting products. Practising these scenarios can help you articulate your problem-solving skills and quick thinking.

Lead Customer Service Rep
Circle K

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