Lead Customer Service Rep
Lead Customer Service Rep

Lead Customer Service Rep

Darlington Full-Time 24000 - 36000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Lead a fun team, provide excellent customer service, and manage shifts.
  • Company: Join Circle K, a large and stable employer with a vibrant culture.
  • Benefits: Enjoy flexible schedules, competitive pay, and comprehensive training.
  • Why this job: Grow your career in a fast-paced environment while having fun.
  • Qualifications: Retail experience and a passion for customer service are a plus.
  • Other info: Great opportunities for advancement and a supportive team atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

Overview Join to apply for the Lead Customer Service Rep role at Circle K .Shift Availability: Evenings – OvernightJob Type: Lead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career – look no further.Your Key Responsibilities You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.You will gain entry level management experience by leading shifts on a regular basis.Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predictable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store.What You Are Good At Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat If You Have Retail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funBenefits Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementPhysical Requirements Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands; eye-hand coordination; may require climbing a ladder to store and retrieve materials or place and remove signsEqual Opportunity Employer . Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company\’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company\’s use of the federal E-Verify program to check work eligibility: In English; In SpanishSeniority level Mid-Senior levelEmployment type Part-timeJob function OtherRetailReferrals increase your chances of interviewing at Circle K by 2xGet notified about new Lead Customer Service Representative jobs in Darlington, SC.

#J-18808-Ljbffr

Lead Customer Service Rep employer: Circle K

Circle K is an excellent employer that offers a dynamic and supportive work environment for its Lead Customer Service Representatives. With flexible schedules, competitive pay, and comprehensive benefits including medical, dental, and tuition reimbursement, employees are encouraged to grow their careers while working alongside a fun and motivated team. The opportunity for entry-level management experience and a commitment to employee development make Circle K a standout choice for those seeking meaningful and rewarding employment in Darlington, SC.
C

Contact Detail:

Circle K Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Customer Service Rep

✨Tip Number 1

Get to know the company culture! Before your interview, check out Circle K's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or lead a team. Role-playing with a friend can help you feel more confident and ready to impress during the interview.

✨Tip Number 3

Dress the part! Even though it's a fun environment, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent Circle K well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Lead Customer Service Rep

Customer Service
Sales Skills
Communication Skills
Team Leadership
Problem-Solving Skills
Cash Handling
Retail Experience
Time Management
Adaptability
Quick Thinking
Employee Supervision
Motivation to Learn
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side. Remember, this role is all about customer interaction, so a bit of charm goes a long way!

Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to the responsibilities listed in the job description.

Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences quickly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!

How to prepare for a job interview at Circle K

✨Know the Role Inside Out

Before your interview, make sure you understand the key responsibilities of a Lead Customer Service Rep. Familiarise yourself with customer service principles, retail operations, and how to lead a team effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your People Skills

Since this role involves interacting with customers and leading a team, be prepared to demonstrate your communication skills. Think of examples where you've provided excellent customer care or resolved conflicts. Practising these scenarios can help you articulate your experiences during the interview.

✨Bring Energy and Enthusiasm

Circle K values a fun and energetic environment, so let your personality shine through! Show your enthusiasm for the role and the company. A positive attitude can go a long way in making a great impression on your interviewers.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Lead Customer Service Rep
Circle K
Location: Darlington

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>