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- Tasks: Lead a dynamic team while engaging directly with clients to deliver innovative technical solutions.
- Company: Join CircleCI, the world's largest CI/CD platform, known for its collaborative and inclusive culture.
- Benefits: Enjoy generous paid time off, holistic mental health support, and comprehensive health benefits.
- Why this job: Make a real impact in the tech industry while developing your leadership skills in a flexible environment.
- Qualifications: 5+ years in field engineering and 2+ years in team leadership; strong technical background required.
- Other info: Work remotely with a diverse team across Europe, fostering collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We prioritise the health and wellbeing of our employees through our comprehensive benefit package, including generous paid time off to rest and recharge, holistic mental health support, and benefits covering employees up to 100%.
For us, flexibility is key. CircleCI is looking for a Field Engineering Manager to join our EMEA team in a player-coach role, combining hands-on client engagement with team leadership to drive technical excellence and customer success in the DevOps and CI/CD space.
As the Field Engineering Manager for EMEA, you will operate in a player-coach capacity where you will learn firsthand how CircleCI technology supports customer requirements while managing and coaching the existing team. Based in EMEA and working with staff across various European countries, you will balance direct client-facing technical work with leading a distributed team of field engineers. This role requires rolling up your sleeves to deliver technical solutions alongside your team while providing guidance, mentorship, and operational coordination.
What You'll Do
- Actively engage with customers and partners in a hands-on technical capacity, delivering solutions, conducting technical presentations, and supporting proof-of-concepts.
- Lead and coach a distributed field engineering team across EMEA, providing day-to-day guidance and professional development.
- Build deep knowledge of CircleCI technology through direct customer engagement and technical delivery work.
- Support both pre-sales and post-sales activities, working alongside your team to provide technical expertise and advisory services.
- Coordinate operational activities and work plans for the EMEA field engineering function, ensuring effective execution across time zones and locations.
- Develop and share best practices to optimise team effectiveness and customer satisfaction across the region.
- Foster collaboration within the distributed EMEA team and with cross-functional partners including sales, customer success, and product teams.
- Provide mentorship and coaching to team members, supporting their technical growth and career development.
- Monitor team performance and customer engagement, identifying opportunities for continuous improvement.
- Contribute to process improvements and operational efficiency initiatives.
- Manage resource coordination and capacity planning to meet regional objectives.
- Ensure quality standards and performance requirements are met for technical deliverables.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field.
- 5+ years of experience in field engineering, solutions engineering, or technical customer-facing roles within the technology industry.
- 2+ years of experience coaching, mentoring, or leading technical team members.
- Strong hands-on technical background with expertise in software development, DevOps practices, CI/CD workflows, and cloud technologies.
- Demonstrated ability to balance individual contributor work with team leadership responsibilities.
- Proven track record of driving customer success through technical solutions and collaboration.
- Excellent communication and presentation skills, with experience engaging technical and business audiences at various organisational levels.
- Strong organisational skills with ability to manage multiple priorities across a distributed team environment.
- Experience working effectively across different European countries and time zones.
- Willingness to be a working team manager who remains actively involved in client-facing technical delivery.
- Knowledge of current trends in DevOps, CI/CD, and software delivery.
- Collaborative mindset with ability to build relationships across cross-functional teams.
- Customer-focused approach with passion for technical excellence and continuous improvement.
- Based in EMEA with authorisation to work in your country of residence.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About CircleCI
CircleCI is the world's largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster. Founded in **** and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.
CircleCI is an Equal Opportunity and affirmative action employer. We do not discriminate based upon race, religion, colour, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Manager Field Engineering in England employer: Circle Internet Services Inc.
Contact Detail:
Circle Internet Services Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Field Engineering in England
✨Tip Number 1
Get to know the company inside out! Research CircleCI's culture, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to field engineering and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Manager Field Engineering in England
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology and DevOps shine through. We want to see how your experience aligns with our mission at CircleCI, so don’t hold back on sharing your journey in the tech world!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that match the Field Engineering Manager role. We love seeing how you can bring your unique background to our team, so be specific about your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with both technical and non-technical audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the CircleCI family!
How to prepare for a job interview at Circle Internet Services Inc.
✨Know Your Tech Inside Out
As a Field Engineering Manager, you'll need to demonstrate a strong understanding of DevOps practices and CI/CD workflows. Brush up on CircleCI's technology and be ready to discuss how it can solve customer challenges. Prepare to share examples from your past experiences where you successfully delivered technical solutions.
✨Showcase Your Leadership Skills
This role requires balancing hands-on work with team leadership. Be prepared to discuss your experience in coaching and mentoring technical teams. Share specific instances where you've guided team members to success and how you foster collaboration across distributed teams.
✨Engage with Real Scenarios
Expect to engage in discussions about real-world scenarios during the interview. Prepare to present a technical solution or proof-of-concept that you've worked on. This will not only showcase your technical skills but also your ability to communicate complex ideas effectively to both technical and non-technical audiences.
✨Understand the Company Culture
CircleCI values flexibility and employee wellbeing. Familiarise yourself with their benefits and culture. During the interview, express how your values align with theirs, particularly regarding mental health support and work-life balance. This shows you're not just a fit for the role, but for the company as a whole.
