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- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, the UK's leading independent healthcare provider.
- Benefits: Earn up to £12.21 per hour with flexible bank role opportunities.
- Why this job: Make a difference in healthcare while gaining valuable experience.
- Qualifications: GCSEs in Maths and English, plus basic PC skills required.
- Other info: Dynamic work environment with opportunities for personal growth.
Responsibilities
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure All patient queries are dealt with efficiently and professionally.
- To manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- You comply with all relevant mandatory training.
Qualifications
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be beneficial.
Salary and Benefits
Salary: Up to £12.21 per hour (depending on level of experience, training and qualification)is part of Circle Health Group, Britain\’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.This is a bank role working on an \”as and when required\” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.Duties of this role include
Salary & Benefits: Circle Health Group offers a competitive hourly rate.
\”Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.To find out more about the Circle Health Group Philosophy:\”
#J-18808-Ljbffr
Patient Administrator (Bank) employer: Circle Health
Contact Detail:
Circle Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator (Bank)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Circle Health Group. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of patient administration processes. Show us you understand the importance of efficiency and professionalism in handling patient queries.
✨Tip Number 3
Practice common interview questions related to administration roles. We want to see how you handle scenarios like managing incoming mail or approving electronic bookings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Circle Health Group team.
We think you need these skills to ace Patient Administrator (Bank)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration, especially in healthcare. We want to see how your skills align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Patient Administrator role and how you can contribute to the smooth running of our patient administrative process.
Showcase Your Communication Skills: Since you'll be dealing with patient queries and managing communications, it's essential to demonstrate your strong communication skills in your application. We love candidates who can convey professionalism and empathy!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Circle Health
✨Know the Patient Journey
Familiarise yourself with the patient administrative process and how it impacts the overall patient journey. Understanding this will help you demonstrate your commitment to providing an efficient and professional service during the interview.
✨Brush Up on Health and Safety
Make sure you have a solid grasp of the Health and Safety at Work Act. Be prepared to discuss how you would ensure safety for patients, visitors, and staff in your role as a Patient Administrator.
✨Showcase Your Admin Skills
Highlight your previous administration experience, especially in a healthcare setting. Be ready to share specific examples of how you've managed queries or bookings efficiently, as this will show your capability to handle the responsibilities of the role.
✨Demonstrate Professionalism
Since you'll be dealing with patients and staff, it's crucial to convey professionalism throughout the interview. Practice responding to potential patient queries or scenarios to showcase your ability to handle situations with care and efficiency.