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For Companies At a Glance
- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, the UK's leading independent healthcare provider.
- Benefits: Enjoy 25 days holiday, private healthcare, and a pension scheme.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSEs in Maths and English, plus admin experience preferred.
- Other info: Flexible shifts and a supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a Part time role for 30 hours a week. The role holder will be required to cover a flexible shift pattern.
Responsibilities
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure All patient queries are dealt with efficiently and professionally.
- To manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
- Beaumont Hospital in Bolton Is part of Circle Health Group, Britain\’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
About the employer
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
- …and much more!
About the organization
Beaumont Hospital in Bolton is part of Circle Health Group, Britain\’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Benefits summary
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. We\\\’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
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Patient Administrator employer: Circle Health
Contact Detail:
Circle Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Circle Health Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient administration. We should also think of examples from our past experiences that showcase our skills in handling patient queries and managing administrative tasks.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence and show that we’re serious about the role.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the Patient Administrator position. Plus, it’s a great chance to reiterate why we’d be a perfect fit!
We think you need these skills to ace Patient Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in administration, especially in healthcare, and showcase your skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of the patient journey and administrative processes.
Showcase Your Skills: Be sure to highlight your proficiency in using PCs and any relevant software. Mention your maths and English qualifications, as well as any previous experience managing patient queries or bookings.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Circle Health
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Administrator. Familiarise yourself with the patient administrative process and how it contributes to the overall patient journey. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your previous administration experience, especially if it's in a healthcare setting. Be ready to discuss specific examples where you've efficiently handled patient queries or managed bookings. This will give the interviewer confidence in your ability to perform the job effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to deal with difficult patients or manage multiple tasks at once. Practising these responses will help you feel more confident during the interview.
✨Emphasise Teamwork and Communication
As a Patient Administrator, you'll be working closely with various teams. Be prepared to discuss how you collaborate with others and communicate effectively. Share examples of how you've contributed to a positive team environment, as this aligns with Circle Health Group's values of collaboration and compassion.