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- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, a leader in independent healthcare.
- Benefits: Enjoy 25 days holiday, private healthcare, and industry-leading training.
- Other info: Be part of a diverse team committed to professional growth.
- Why this job: Make a real difference in healthcare while advancing your career.
- Qualifications: GCSEs in Maths and English, plus admin experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
This is a full‑time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Primary Responsibilities
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
Qualifications
- Compliance with all relevant mandatory training.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Location
Circle Cheshire Clinic in Northwich is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Join our team at the newly opened Circle Cheshire Clinic. This cutting‑edge facility aims to provide top‑notch healthcare to the local community. We are looking for passionate and skilled professionals to fill various roles. If you are eager to advance your career and make a meaningful impact, apply now to be part of our dedicated team at Circle Cheshire Clinic.
Benefits
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
Diversity and Equality
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles… and more. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Patient Administrator in Northwich employer: Circle Health
Contact Detail:
Circle Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator in Northwich
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Circle Health Group. A friendly chat can open doors and give you insider info about the Patient Administrator role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Health and Safety at Work Act. Show us you’re not just a great admin but also someone who cares about patient safety and wellbeing.
✨Tip Number 3
Practice your communication skills! As a Patient Administrator, you'll be dealing with patients and staff alike. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Circle Cheshire Clinic.
We think you need these skills to ace Patient Administrator in Northwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in administration, especially in healthcare, and showcase your skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team at Circle Cheshire Clinic.
Showcase Your Communication Skills: As a Patient Administrator, communication is key. In your application, demonstrate your ability to handle queries professionally and efficiently. Use clear and concise language to reflect your skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Circle Health
✨Know the Patient Journey
Familiarise yourself with the patient administrative process and how it impacts the overall patient journey. Understanding this will help you demonstrate your commitment to providing an efficient and professional service during the interview.
✨Brush Up on Health and Safety
Make sure you have a solid grasp of the Health and Safety at Work Act. Be prepared to discuss how you would ensure safety for patients, visitors, and staff in your role. This shows that you take the responsibility seriously.
✨Showcase Your Admin Skills
Highlight your previous administration experience, especially in a healthcare setting. Be ready to share specific examples of how you've managed queries or bookings efficiently, as this will resonate well with the interviewers.
✨Demonstrate Your Team Spirit
Circle Health Group values collaboration and compassion. Think of examples where you've worked effectively in a team or gone above and beyond for colleagues or patients. This will show that you align with their core values.