At a Glance
- Tasks: Lead quality and risk management to ensure safe, high-quality patient care.
- Company: Join Circle Health Group, a leader in healthcare with a commitment to quality.
- Benefits: Enjoy 25 days holiday, private healthcare, and a competitive salary.
- Other info: Be part of a diverse team dedicated to innovation and improvement.
- Why this job: Make a real difference in patient care while developing your career.
- Qualifications: Experience in healthcare governance and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We have an opportunity for a Quality and Risk Manager to join their Senior Management Team. This is a full‑time role for 37.5 hours a week with a flexible shift pattern.
Responsibilities
- Lead and coordinate the hospital's quality and governance functions, ensuring delivery of safe, high‑quality patient care in line with CHG and national standards.
- Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
- Develop, review, and improve clinical governance systems, policies, and procedures across the hospital.
- Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
- Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
- Support the hospital in achieving and maintaining a 'Good' or higher regulatory rating.
- Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
- Manage the collection, analysis, and presentation of clinical governance and quality data.
- Deliver training sessions, workshops, and presentations to improve staff engagement in quality and safety processes.
Qualifications
- Previous experience in the healthcare industry, with a background in governance or risk management.
- Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
- Experience conducting complex investigations, including Root Cause Analysis (RCA).
- Excellent interpersonal and communication skills with the ability to present and educate confidently.
- Proven ability to facilitate change, lead projects, and work collaboratively across teams.
- Relevant health‑related qualification and evidence of ongoing professional development.
- Strong data analysis and report‑writing skills with an eye for identifying trends and driving improvement.
- Experience working in an independent healthcare setting.
- Qualification or training in quality improvement methodologies (e.g., Lean, Six Sigma).
- Familiarity with governance platforms or incident reporting tools used in healthcare.
Benefits
- Circle Health Group offers a competitive starting salary and a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Management Bonus Scheme.
- Private Pension Scheme.
- Private Healthcare Scheme covering pre‑existing medical conditions.
- Friends & Family Hospital Discounts.
- Family‑Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support wellbeing.
- Employee recognition programmes.
- Industry‑leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Quality and Risk Manager in Milton Keynes employer: Circle Health
Circle Health Group is an exceptional employer, offering a supportive and inclusive work environment for the Quality and Risk Manager role. With a strong commitment to employee wellbeing, competitive benefits including a generous holiday allowance, private healthcare, and industry-leading training opportunities, we empower our staff to thrive and grow in their careers while championing high-quality patient care. Our culture values collaboration, compassion, and innovation, making it a rewarding place to contribute to meaningful healthcare improvements.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Risk Manager in Milton Keynes
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Circle Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Circle Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Circle Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality and Risk Manager in Milton Keynes
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Circle Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Circle Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Circle Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Circle Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Circle Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Circle Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
