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- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, a leader in independent healthcare.
- Benefits: Enjoy 25 days holiday, private healthcare, and a pension scheme.
- Other info: Diverse and inclusive workplace with excellent training opportunities.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSEs in Maths and English, plus admin experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity for a Patient Administrator in the Administration department. This full‑time role requires 37.5 hours a week and covers a flexible shift pattern.
Responsibilities:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any bookings received via email.
- Maintain knowledge of the Health and Safety at Work Act and ensure appropriate measures are taken in respect of patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
- Pass Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient use of a PC, including relevant software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment is beneficial.
Benefits:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced maternity, paternity and adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative, and are at the core of our purpose and culture.
Patient Administrator in Marston employer: Circle Health
Contact Detail:
Circle Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator in Marston
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare admin field, especially those at Circle Health Group. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Health and Safety at Work Act. Show us you’re serious about patient safety and compliance – it’ll definitely impress!
✨Tip Number 3
Practice your communication skills! As a Patient Administrator, you'll be dealing with queries all day. Role-play with a friend to nail those responses and show us how professional you can be.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Patient Administrator in Marston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in administration, especially in healthcare, and showcase your skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with Circle Health Group's principles. Keep it professional but let your personality show!
Showcase Your Skills: Be sure to mention your proficiency with PCs and relevant software. If you have experience managing patient queries or handling mail, make that clear! We want to see how you can contribute to our smooth-running processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Circle Health
✨Know the Patient Journey
Familiarise yourself with the patient administrative process and how it impacts the overall patient journey. Understanding this will help you demonstrate your ability to contribute effectively to the smooth running of operations during the interview.
✨Showcase Your Communication Skills
As a Patient Administrator, you'll be dealing with various stakeholders. Prepare examples of how you've handled patient queries or managed communications in previous roles. This will highlight your professionalism and efficiency in dealing with people.
✨Brush Up on Relevant Software
Make sure you're comfortable with the software and systems mentioned in the job description. If you have experience with electronic booking systems, be ready to discuss it. This shows that you can hit the ground running and adapt quickly.
✨Understand Health and Safety Regulations
Review the Health and Safety at Work Act and be prepared to discuss how you would ensure compliance in your role. This demonstrates your commitment to maintaining a safe environment for patients and staff alike.