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- Tasks: Assist with patient and equipment movement while providing excellent customer service.
- Company: Join Circle Health Group, a leading independent healthcare provider in the UK.
- Benefits: Competitive hourly rate and flexible working hours.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: GCSEs in Maths and English, plus customer service experience preferred.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 12 - 15 £ per hour.
We have an opportunity for a Porter to join their team of staff in the Portering department. This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Duties of this role include:
- Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
- Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
- Provide a courteous service to internal and external customers.
- Ensure patient comfort and dignity are always maintained.
- Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
- Comply with all relevant mandatory training.
Front line customer facing experience. Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial. Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficiency in the use of a PC, including the use of software and systems.
Circle Health Group offers a competitive hourly rate. Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
Porter (Bank) in Bury St Edmunds employer: Circle Health
Contact Detail:
Circle Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter (Bank) in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Porter role.
✨Tip Number 2
Be ready for anything! Since this is a bank role, you might get called in at short notice. Keep your phone handy and be flexible with your availability to show you're keen and reliable.
✨Tip Number 3
Show off your customer service skills! When you get the chance to chat with potential employers, highlight your experience in providing excellent service. Remember, it’s all about making patients and their families feel comfortable.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s super easy, and you’ll be one step closer to joining our fantastic team at Circle Health Group.
We think you need these skills to ace Porter (Bank) in Bury St Edmunds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, especially if you've worked in healthcare or hospitality before. We want to see how your skills match the role of a Porter!
Showcase Your Customer Service Skills: Since this role is all about providing a courteous service, don’t forget to mention any front-line customer-facing experience you have. We love candidates who can demonstrate their ability to keep patients and families comfortable.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Circle Health
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Porter in a bank setting. Familiarise yourself with tasks like patient and equipment movement, and how to provide excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is front-line and customer-facing, be ready to share examples of how you've provided great service in previous jobs. Think about times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to maintain patient comfort and dignity.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a distressed patient or managing multiple tasks at once. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewers' time and reflects the professionalism expected in a healthcare environment. Plus, it sets a positive tone for the rest of the meeting.