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- Tasks: Assist with patient and equipment movement while ensuring comfort and dignity.
- Company: Join Circle Health Group, the UK's leading independent healthcare provider.
- Benefits: Enjoy 25 days holiday, private healthcare, and a pension scheme.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Customer service experience and GCSEs in Maths and English are preferred.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
The predicted salary is between 20400 - 28400 £ per year.
Thornbury Hospital in Sheffield is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Porter to join their team of staff in the Portering department. This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties Of This Role Include:
- Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
- Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
- Provide a courteous service to internal and external customers.
- Ensure patient comfort and dignity are always maintained.
- Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
- Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria:
- Front line customer facing experience.
- Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficiency in the use of a PC, including the use of software and systems.
Salary & Benefits:
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Porter - Circle Health Group employer: Circle Health Group
Contact Detail:
Circle Health Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter - Circle Health Group
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Understanding the daily tasks, such as patient movement and equipment handling, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any customer-facing experience you have, especially in healthcare or hospitality. Being able to show that you can provide excellent service to patients and their families will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would maintain patient comfort and dignity in your role. Think of examples from past experiences where you prioritised customer care, as this aligns with Circle Health Group's values.
✨Tip Number 4
Research Circle Health Group’s philosophy and values. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Porter - Circle Health Group
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Porter at Circle Health Group. Familiarise yourself with the tasks mentioned in the job description, such as patient movement and providing customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any front-line customer-facing experience you have, especially in healthcare, hospitality, or similar settings. Mention specific examples that demonstrate your ability to provide courteous service.
Tailor Your Application: Customise your application to reflect the values and principles of Circle Health Group. Use keywords from the job description and show how your skills align with their commitment to compassion, collaboration, and customer service.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Circle Health Group
✨Show Your Customer Service Skills
As a Porter, you'll be interacting with patients and their families regularly. Highlight any previous customer-facing experience you have, and be ready to discuss how you ensure a positive experience for those you assist.
✨Demonstrate Your Understanding of the Role
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Be prepared to explain how you would handle tasks like moving patients or equipment while maintaining comfort and dignity.
✨Emphasise Teamwork and Communication
Porters often work as part of a larger team. Share examples of how you've successfully collaborated with others in past roles, and be ready to discuss how you would communicate effectively with both staff and patients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to think on your feet or manage a difficult customer, and be ready to share those experiences.
