Quality and Risk Manager
Full‑time, 37.5 hours per week, Permanent. Salary up to £60,000 per year, depending on experience, training and qualification.
The Saxon Clinic
Milton Keynes, part of Circle Health Group.
Duties of this role include:
- Lead and coordinate the hospital's quality and governance functions, ensuring safe, high‑quality patient care in line with CHG and national standards.
- Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
- Develop, review, and improve clinical governance systems, policies, and procedures across the hospital.
- Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
- Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
- Support the hospital in achieving and maintaining a ‘Good’ or higher regulatory rating.
- Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
- Manage the collection, analysis, and presentation of clinical governance and quality data.
- Deliver training sessions, workshops, and presentations to improve staff engagement in quality and safety processes.
Applicants should meet the following criteria:
- Previous experience in the healthcare industry, with a background in governance or risk management.
- Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
- Experience conducting complex investigations, including Root Cause Analysis (RCA).
- Excellent interpersonal and communication skills, able to present and educate confidently.
- Proven ability to facilitate change, lead projects, and work collaboratively across teams.
- Relevant health‑related qualification and evidence of ongoing professional development.
- Strong data analysis and report‑writing skills with an eye for identifying trends and driving improvement.
- Experience working in an independent healthcare setting.
- Qualification or training in quality improvement methodologies (e.g., Lean, Six Sigma).
- Familiarity with governance platforms or incident reporting tools used in healthcare.
Salary & Benefits
Competitive starting salary and a range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Management Bonus Scheme.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
- Friends & Family Hospital Discounts.
- Family‑Friendly policies, including enhanced maternity, paternity & adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry‑leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce and offers inclusive opportunities for all colleagues.
