At a Glance
- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, the UK's leading independent healthcare provider.
- Benefits: Earn up to £12.53 per hour with flexible bank shifts.
- Other info: Dynamic role with opportunities for personal growth in a supportive environment.
- Why this job: Make a difference in healthcare while gaining valuable experience.
- Qualifications: GCSEs in Maths and English, plus basic PC skills required.
The Duchy Hospital in Harrogate is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Duties of this role include:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Applicants should meet the following criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Circle Health Group offers a competitive hourly rate.
Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
Patient Administrator in Harrogate employer: Circle Health Group Ltd
The Duchy Hospital, part of Circle Health Group, is an exceptional employer that prioritises the well-being and development of its staff. With a commitment to providing independent healthcare, employees benefit from a supportive work culture, competitive pay, and opportunities for professional growth within a leading organisation. Located in Harrogate, the hospital offers a dynamic environment where you can make a meaningful impact on patient care while enjoying flexible bank shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administrator in Harrogate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Duchy Hospital on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient administration. We should focus on how we can contribute to the smooth running of the patient journey, as that’s key for this role.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with software and systems, as being proficient with a PC is crucial for the Patient Administrator role. We want to highlight our ability to manage bookings and queries efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to match the job description perfectly.
We think you need these skills to ace Patient Administrator in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in administration, especially in healthcare, and showcase your skills in handling patient queries and managing bookings.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working at The Duchy Hospital and how your background aligns with their values. Keep it professional but let your personality show through.
Showcase Your Skills:Don’t forget to mention your proficiency in using PCs and any software relevant to the role. If you have experience with financial awareness or Health and Safety regulations, make sure to include that too!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to the right people. Good luck!
How to prepare for a job interview at Circle Health Group Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Administrator. Familiarise yourself with the patient administrative process and the importance of following best practice process maps. This will help you demonstrate your knowledge and show that you're ready to contribute to the smooth running of the hospital.
✨Showcase Your Communication Skills
As a Patient Administrator, you'll be dealing with patients, visitors, and staff regularly. Practice articulating your thoughts clearly and professionally. Prepare examples of how you've handled queries or resolved issues in previous roles, as this will highlight your ability to manage communication effectively.
✨Demonstrate Your Tech Savviness
Since the role requires proficiency in using a PC and various software systems, brush up on your technical skills. Be ready to discuss any relevant software you've used in the past and how you can quickly adapt to new systems. This will reassure the interviewers that you can handle the digital aspects of the job with ease.
✨Understand Health and Safety Protocols
Familiarise yourself with the Health and Safety at Work Act and its relevance in a healthcare setting. Be prepared to discuss how you would ensure safety for patients and staff. Showing that you take health and safety seriously will reflect positively on your candidacy.
