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- Tasks: Join our team as a Porter, assisting with patient and equipment movement.
- Company: Circle Health Group is the UK's top independent healthcare provider with a nationwide presence.
- Benefits: Enjoy a competitive hourly rate and flexible bank shifts.
- Why this job: Make a difference in patient care while working in a supportive environment.
- Qualifications: Customer service experience and GCSEs in Maths and English are required.
- Other info: This role offers varied tasks and the chance to work in a dynamic healthcare setting.
time left to apply End Date: July 13, 2025 (12 days left to apply)
job requisition id JR103811
Porter (Bank)
Thornbury Hospital
Bank Shifts
Salary: £12.21 per hour
Thornbury Hospital in Sheffield is part of Circle Health Group , Britain\’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Porter to join their team of staff in the Portering department.
This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Duties of this role include:
- Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
- Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
- Provide a courteous service to internal and external customers.
- Ensure patient comfort and dignity are always maintained.
- Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
- Comply with all relevant mandatory training.
Applicants should meet the following criteria:
- Front line customer facing experience.
- Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficiency in the use of a PC, including the use of software and systems.
Salary & Benefits:
Circle Health Group offers a competitive hourly rate.
“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
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Porter (Bank) employer: Circle Health Group Limited
Contact Detail:
Circle Health Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter (Bank)
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Understanding the daily tasks and responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight any customer service experience you have, especially in front-line roles. Being able to show that you can provide excellent service to patients and their families will set you apart from other candidates.
✨Tip Number 3
If you have previous experience in a portering role, be ready to discuss specific examples of how you handled challenges or provided exceptional service. Real-life scenarios can make a strong impression.
✨Tip Number 4
Make sure to research Thornbury Hospital and Circle Health Group. Knowing about their values and culture can help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Porter (Bank)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Porter position. Tailor your application to highlight relevant experience, especially in customer-facing roles.
Highlight Relevant Experience: Emphasise any previous portering experience or roles in healthcare, hospitality, or customer service. Use specific examples to demonstrate how your skills align with the duties outlined in the job description.
Showcase Your Skills: Mention your proficiency in using a PC and any relevant software. If you have qualifications like GCSEs in Maths and English, make sure to include them as they are essential for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work at Thornbury Hospital and how you can contribute to their team. Be sure to convey your commitment to patient care and customer service.
How to prepare for a job interview at Circle Health Group Limited
✨Show Your Customer Service Skills
As a Porter, you'll be interacting with patients and their families regularly. Highlight your front-line customer service experience during the interview. Share specific examples of how you've provided excellent service in previous roles.
✨Demonstrate Your Understanding of the Role
Make sure you understand the key responsibilities of a Porter at Thornbury Hospital. Be prepared to discuss how you would handle tasks like moving patients or equipment, and maintaining patient comfort and dignity.
✨Emphasise Teamwork and Flexibility
Since this is a bank role, it's important to show that you're a team player who can adapt to changing situations. Talk about your ability to work well with others and your willingness to step in when needed.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed challenges, especially in a healthcare or hospitality setting.