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- Tasks: Join our team as a Patient Administrator, ensuring smooth patient journeys and managing queries.
- Company: Be part of Circle Health Group, the UK's leading independent healthcare provider with a nationwide presence.
- Benefits: Enjoy 25 days holiday, private healthcare, discounts, and industry-leading training opportunities.
- Why this job: Make a real impact in healthcare while growing in a supportive and diverse environment.
- Qualifications: GCSEs in Maths and English, PC proficiency, and previous admin experience preferred.
- Other info: Flexible shifts available; apply before July 20, 2025!
The predicted salary is between 24434 - 30543 £ per year.
time left to apply End Date: July 20, 2025 (8 days left to apply)
job requisition id JR109603
Albyn Hospital
37.5 Hours & Permanent
Salary: £24,434.00 per year
Albyn Hospital in Aberdeen is part of Circle Health Group , Britain\’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.
This is a Full time role for 37.5 hours a week. The role holder will be required tocover a flexible shift pattern. Working hours vary from 07:45 to 21.00, including weekend working.
Duties of this role include:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure All patient queries are dealt with efficiently and professionally.
- To manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- You comply with all relevant mandatory training.
Applicants should meet the following criteria:
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
At Circle Health Group, we understand that your dream job may not always be listed among our current openings. However, we welcome the opportunity to connect with talented and passionate professionals like you!
We encourage you to share your contact information and CV with us so we can keep you in mind for future opportunities that may be the perfect fit for you. Our team will reach out to you if we identify any positions that align with your career goals and qualifications.
Thank you for considering Circle Health Group as a potential employer, and we look forward to the possibility of working with you in the future.
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Patient Administrator employer: Circle Health Group Limited
Contact Detail:
Circle Health Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator
✨Tip Number 1
Familiarise yourself with the specific duties of a Patient Administrator at Albyn Hospital. Understanding the patient administrative process and how to handle queries efficiently will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Circle Health Group. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Demonstrate your proficiency in using relevant software and systems by preparing examples of how you've used technology in previous roles. This will show that you're ready to hit the ground running.
✨Tip Number 4
Highlight any previous experience in a healthcare setting during conversations or interviews. Even if it's not directly related, showing your understanding of the environment can make a positive impression.
We think you need these skills to ace Patient Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Patient Administrator position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: If you have previous administration experience in a healthcare setting, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your experience aligns with the duties outlined in the job description.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in the role and how your skills and experiences make you a suitable candidate. Be sure to mention your proficiency in using PC software and any relevant qualifications.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Circle Health Group Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Patient Administrator. Familiarise yourself with the patient administrative process and the importance of following best practice process maps to ensure a smooth patient journey.
✨Demonstrate Your Communication Skills
As a Patient Administrator, you'll be dealing with patients, visitors, and staff regularly. Prepare examples of how you've handled queries or complaints in the past, showcasing your ability to communicate efficiently and professionally.
✨Highlight Relevant Experience
If you have previous administration experience in a healthcare setting, be sure to discuss it during the interview. Share specific examples of how your skills can contribute to the efficient running of the hospital's administrative processes.
✨Show Your Commitment to Health and Safety
Understanding the Health and Safety at Work Act is crucial for this role. Be prepared to discuss how you would ensure safety measures are followed for patients and staff, demonstrating your commitment to creating a safe environment.