At a Glance
- Tasks: Support patient administration and ensure a smooth journey for all patients.
- Company: Join Circle Health Group, a leader in inclusive healthcare.
- Benefits: Up to £24,947 salary, 25 days holiday, private healthcare, and pension scheme.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSEs in Maths and English, PC proficiency, and admin experience preferred.
The predicted salary is between 24947 - 24947 £ per year.
Overview
Patient Administrator - Back Office Outpatients & Admissions at Thornbury Hospital, 37.5 hours per week.
This is a permanent role with salary up to £24,947 per year (depending on experience, training and qualifications).
Responsibilities
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any bookings received via email.
- Maintain knowledge of Health and Safety at Work Act; ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Qualifications / Requirements
- Maths and English GCSEs at grades A–C or equivalent functional skills level 2.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
- Working Pattern
Role requires a flexible shift pattern. Standard office hours are 08:00–17:00, Monday to Friday. Front of House duties may require working between 06:30–21:00, Monday to Saturday.
- Salary & Benefits
- Salary up to £24,947 per year depending on experience, training and qualifications.
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Employee wellbeing resources and development opportunities.
- About Circle Health Group
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.
We strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles, and more.
Our values guide colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative.
We are dedicated to creating an environment where our people can thrive, grow and develop professionally and personally.
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Patient Administrator - Back Office Outpatients & Admissions in Thornbury employer: Circle Health Group Limited – Monthly
Circle Health Group Limited is an exceptional employer located in Lancaster, offering a supportive work culture that prioritises employee growth and development. With flexible shifts and a commitment to diversity and inclusion, we provide our Registered Nurses with competitive salaries, comprehensive benefits, and opportunities for continuous training, making it a rewarding place to advance your career in healthcare.
Contact Details:
Circle Health Group Limited – Monthly Recruitment Team
