At a Glance
- Tasks: Support patient administration and ensure a smooth journey for patients at Thornbury Hospital.
- Company: Join Circle Health Group, a leader in private healthcare with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, generous holiday, private healthcare, and a supportive work environment.
- Other info: Flexible shifts, excellent training opportunities, and a commitment to diversity and inclusion.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic setting.
- Qualifications: GCSEs in Maths and English, plus basic admin experience; healthcare background is a bonus.
The predicted salary is between 24947 - 24947 £ per year.
Patient Administrator – 12 month fixed‑term contract at Thornbury Hospital (Sheffield), part of Circle Health Group. Full‑time (37.5 hours a week) with a flexible shift pattern.
Responsibilities
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure Circle Health Group best‑practice process maps are followed to provide an efficient, professional and standard service to patients, visitors, consultants and staff.
- Deal efficiently and professionally with all patient queries.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any bookings received via e‑mail.
- Maintain knowledge of the Health and Safety at Work Act and ensure appropriate health‑and‑safety measures for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Requirements
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment is beneficial.
Salary & Benefits
- Competitive starting salary – up to £24,947.11 per year (depending on experience, training and qualification).
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme covering pre‑existing medical conditions.
- Friends & Family Hospital Discounts.
- Family‑friendly policies, including enhanced maternity, paternity and adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts, rewards and voluntary benefits.
- Access to resources, tools and services to support wellbeing.
- Employee recognition programmes.
- Industry‑leading training and development opportunities.
Equality, Diversity & Inclusion
Circle Health Group is committed to creating a diverse workforce and offering inclusive opportunities for all colleagues.
Patient Administrator - 12 Month Fixed Term Contract in Thornbury employer: Circle Health Group Limited – Monthly
Circle Health Group is an exceptional employer, offering a supportive and inclusive work environment at Thornbury Hospital in Sheffield. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing and development, staff are empowered to grow professionally while contributing to a meaningful patient journey. The company’s commitment to equality, diversity, and inclusion ensures that every team member feels valued and engaged.
Contact Details:
Circle Health Group Limited – Monthly Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administrator - 12 Month Fixed Term Contract in Thornbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Circle Health Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient administration. We can role-play with a friend or use online resources to boost our confidence and nail those responses.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled patient queries or managed admin tasks in the past. We want to demonstrate that we’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Patient Administrator - 12 Month Fixed Term Contract in Thornbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Administrator role. Highlight any relevant experience in administration, especially in healthcare, and showcase your skills in managing patient queries and using software systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role at Thornbury Hospital and how your background aligns with the responsibilities outlined in the job description.
Showcase Your Communication Skills:As a Patient Administrator, you'll be dealing with patients and staff alike. Make sure to demonstrate your strong communication skills in your application. Use clear, professional language and provide examples of how you've handled queries or issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and you can easily keep track of your application status!
How to prepare for a job interview at Circle Health Group Limited – Monthly
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Patient Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around managing patient queries and administrative processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous administration experience, particularly in a healthcare setting. Prepare specific examples of how you've handled patient queries or managed administrative tasks efficiently. This will highlight your suitability for the role and give the interviewer confidence in your abilities.
✨Brush Up on Health and Safety Knowledge
Since the role involves ensuring health and safety measures are followed, it’s a good idea to review the Health and Safety at Work Act. Be prepared to discuss how you would apply this knowledge in your day-to-day tasks. This shows that you take patient safety seriously and are proactive about compliance.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some insightful questions to ask your interviewer. You might want to inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
