Patient Administration Manager The Priory Hospital
37.5 Hours & Permanent Salary: Up to £50,000.00 per year (depending on level of experience, training and qualification)
The Priory Hospital in Birmingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administration Manager to join their team of staff in the Patient Administration department.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties of this role include
- Oversee the day-to-day management of patient administration services, ensuring processes are efficient, accurate, and patient-centred.
- Lead, manage, and coordinate the performance of administration teams across all relevant departments.
- Ensure services run in line with key performance indicators (KPIs), referral-to-treatment (RTT) standards, and organisational targets.
- Provide clear leadership and direction to administration leads, supervisors, and wider team members.
- Recruit, train, and develop administrative staff, ensuring all team members are supported through performance reviews and personal development plans.
- Foster a positive, motivated, and high-performing team culture that aligns with organisational values.
Applicants should meet the following criteria
- Proven experience in healthcare administration or operations management.
- Strong leadership and people management skills.
- Excellent communication and stakeholder engagement abilities.
- Strong understanding of patient pathway management, data protection, and service coordination.
- Proficient in patient administration systems and Microsoft Office.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Management Bonus Scheme
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities …and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.
Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally.
Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world‑class consultants, cutting edge facilities, and care without the wait. Your health, your choice – we make it happen.
We’re also passionate about out people.
With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive.
Together, we’re shaping the future of healthcare
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Patient Administration Manager in Birmingham employer: Circle Health Group Limited – Monthly
Circle Health Group is an exceptional employer, offering a supportive and inclusive work environment at The Blackheath Hospital in London. With a strong focus on employee wellbeing, professional development, and a range of benefits including private healthcare and generous holiday allowances, we empower our staff to thrive both personally and professionally. Join us in shaping the future of healthcare while enjoying a fulfilling career in a leading independent healthcare provider.
Contact Details:
Circle Health Group Limited – Monthly Recruitment Team
