At a Glance
- Tasks: Support clients, manage escalations, and deliver exciting IT projects.
- Company: Established Managed Service Provider with a strong reputation.
- Benefits: Company vehicle, excellent training, and hybrid work options.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: 5+ years in customer support, knowledge of Microsoft 365, Windows Server, and networking.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 42000 - 84000 £ per year.
A well-established Managed Service Provider is seeking a Senior IT Field Engineer to join their team in Tadley. This hybrid role involves supporting a growing client base, managing support escalations, and delivering project work.
Ideal candidates will have:
- Over 5 years of experience in customer-facing support roles
- Strong knowledge of Microsoft 365
- Windows Server
- Networking skills
The position offers a company vehicle and excellent training opportunities.
Senior IT Field Engineer — Company Vehicle & Training (MSP) in Tadley employer: Circle Group
Contact Detail:
Circle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Field Engineer — Company Vehicle & Training (MSP) in Tadley
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Senior IT Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Microsoft 365, Windows Server, and networking. Share specific examples of how you've tackled challenges in previous roles to really impress them.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Plus, it’s a great way to show your interest in joining our awesome team!
We think you need these skills to ace Senior IT Field Engineer — Company Vehicle & Training (MSP) in Tadley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing support roles and your expertise in Microsoft 365, Windows Server, and networking. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the role and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Relevant Experience: When detailing your work history, focus on specific projects or situations where you've successfully managed support escalations or delivered project work. We love seeing real examples of your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Circle Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows Server, and networking. Be ready to discuss specific scenarios where you've used these technologies in your previous roles. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've handled support escalations in the past. Think about challenging situations and how you resolved them while keeping the client happy. This will demonstrate your ability to manage client relationships effectively.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to IT support. Practice articulating your thought process and decision-making skills. This will help the interviewers see how you approach problem-solving in real-time.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.