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For Companies At a Glance
- Tasks: Support new business acquisition and deliver hands-on CRM implementations.
- Company: Dynamic company focused on innovative CRM solutions.
- Benefits: Starting salary of £30-40k, full training, and performance-based career development.
- Why this job: Join a collaborative team and make a real impact in customer relationship management.
- Qualifications: 18 months experience in consulting and CRM implementations required.
- Other info: Opportunity to work on diverse projects and gain professional certifications.
The predicted salary is between 30000 - 40000 £ per year.
Starting salary of £30-40k DOE. Our client is seeking an experienced CRM Consultant to support both new business acquisition and successful client delivery. This role combines pre-sales consulting with hands-on CRM implementation, business process optimisation, and the application of AI-enabled capabilities. The position works at the intersection of business strategy and technology, supporting organisations in improving customer relationship management.
Responsibilities
- Partner with sales teams to understand prospect requirements and design effective CRM solutions
- Lead discovery sessions and workshops to identify business needs and digital transformation opportunities to be relayed to the programming team
- Deliver CRM demonstrations, technical presentations, and proof-of-concepts during the sales cycle
- Contribute to proposals, solution designs, statements of work, and effort estimates
- Lead end-to-end CRM implementations from requirements gathering through go-live and post-launch support
- Configure and customise CRM platforms to align with business processes and workflows
- Design and implement business process improvements to drive efficiency and user adoption
- Integrate CRM systems with enterprise applications, data sources, and third-party tools
- Plan and execute testing, data migration, and change management activities
- Identify and implement AI-enabled CRM capabilities to deliver actionable insights and automation
Requirements
- Minimum of 18 months' experience in a consulting and implementation role involving business management software / SaaS
- Experience delivering CRM or similar enterprise system implementations
- Demonstrated involvement in pre-sales activities, solution design, or client-facing consulting engagements
- Experience supporting change management and user adoption initiatives
- Strong understanding of sales, marketing, and customer service business processes
- Experience with business process modelling, analysis, and optimisation methodologies
- Working knowledge of AI and machine learning concepts and their application within CRM platforms
- Ability to translate business requirements into technical solutions
- Full UK Driving License and access to your own vehicle.
Professional Competencies
- Excellent verbal and written communication skills
- Strong presentation and workshop facilitation capabilities
- Consultative, client-focused approach to problem solving
- Ability to manage multiple stakeholders and priorities
What Is Offered
- Full training on the CRM system
- Performance-based career development opportunities
- Exposure to diverse projects across multiple industries
- Professional development and certification support
- Collaborative working environment with experienced practitioners
If you are an experienced SaaS / CRM Consultant and eager to move into an excellent role, click 'Apply Now' or send your CV directly to faye.landells@circlerecruitment.com.
CRM Consultant - Reading in Slough employer: Circle Group
Contact Detail:
Circle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Consultant - Reading in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research common CRM Consultant interview questions and practice your answers. Make sure you can showcase your experience with CRM implementations and how you've driven business process improvements.
✨Tip Number 3
Show off your skills! If you have any relevant projects or case studies, prepare a portfolio to share during interviews. This will help demonstrate your hands-on experience and problem-solving abilities in real-world scenarios.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, you'll be in the loop for any updates or new opportunities that come up!
We think you need these skills to ace CRM Consultant - Reading in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Consultant role. Highlight your experience with CRM systems, business process optimisation, and any relevant AI capabilities. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description. We love a good story!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Circle Group
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM systems relevant to the role. Familiarise yourself with their features, benefits, and how they can be tailored to meet business needs. This will help you impress during technical discussions and demonstrate your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems or describe past experiences. Think of specific examples where you’ve successfully implemented CRM solutions or improved business processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
As a CRM Consultant, you’ll need to communicate effectively with various stakeholders. Practice articulating complex ideas simply and clearly. During the interview, focus on your ability to listen actively and respond thoughtfully to questions.
✨Demonstrate Your Understanding of AI in CRM
Since the role involves AI-enabled capabilities, brush up on how AI can enhance CRM systems. Be ready to discuss any relevant experience you have with AI applications in CRM, and think about how you can leverage these technologies to drive efficiency and insights.
