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For Companies At a Glance
- Tasks: Provide 2nd/3rd line IT support and manage client systems both remotely and onsite.
- Company: Join a close-knit, growing MSP with a state-of-the-art office in Hertford.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Great opportunity for career growth in a collaborative culture.
- Why this job: Enjoy variety and autonomy while making a real impact in IT support.
- Qualifications: Solid experience in IT support and strong technical skills required.
The predicted salary is between 32500 - 37500 £ per year.
A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work.
What You'll Be Doing:
- Deliver 2nd/3rd line support across client systems-remotely and onsite.
- Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365.
- Configure and manage virtualised environments (Hyper-V, VMware).
- Perform server patching, system updates, and software rollouts.
- Support LAN/WAN setups, VPNs, and network infrastructure.
- Maintain IT security, backups, and disaster recovery solutions.
- Assist with infrastructure upgrades and new tech implementations.
- Maintain accurate technical documentation and asset records.
- Provide guidance on cybersecurity and IT best practices.
What You'll Bring:
Proven experience...
Senior IT Technician employer: Circle Group
Contact Detail:
Circle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in MSPs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your 2nd/3rd line support experience. When you get the chance to chat with potential employers, let them see what you can do.
✨Tip Number 3
Be ready for hands-on tests! Many tech roles include practical assessments. Brush up on your troubleshooting skills and be prepared to demonstrate your knowledge of Windows Server, Active Directory, and virtualisation.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, applying directly shows your enthusiasm and commitment to joining our close-knit team in Hertford.
We think you need these skills to ace Senior IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 2nd/3rd line support experience and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise in Windows Server, Active Directory, and Microsoft 365.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our close-knit team in Hertford. Share specific examples of how you've tackled challenges in previous roles, especially those that relate to IT security and infrastructure upgrades.
Showcase Your Client-Focused Approach: As a Senior IT Technician, being client-focused is key. In your application, mention instances where you’ve gone above and beyond for clients. We love seeing how you’ve delivered exceptional support and built strong relationships in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Circle Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss specific scenarios where you've successfully troubleshot issues or implemented solutions in these areas.
✨Showcase Your Client-Focused Approach
Since this role is client-focused, prepare examples that highlight your ability to communicate effectively with clients. Think about times when you’ve turned a challenging situation into a positive experience for a client.
✨Demonstrate Your Problem-Solving Skills
Be prepared to walk through your thought process when tackling technical problems. Interviewers love to hear how you approach troubleshooting, so consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing projects, or the technologies they’re excited about. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.