Senior Service Desk Engineer - MSP Huddersfield | On-site £30,000-£35,000 DoE + Benefits A well-established and growing MSP based in Huddersfield is looking for a technically strong and client-focused Senior Service Desk Engineer to join their close-knit service desk team of 5. This is a great opportunity for someone with solid 2nd/3rd line experience who wants real variety, ownership of complex tickets, and a genuine route to develop within a stable, respected MSP. What You'll Be Doing: Deliver 2nd/3rd line support resolving escalated tickets from the wider service desk. Administer and troubleshoot Windows Server environments, Active Directory, and Microsoft 365. Support and maintain Hyper-V virtualised infrastructure. Configure and manage networking equipment, with a focus on WatchGuard and Draytek firewalls. Support LAN/WAN setups, VPNs, Wi-Fi solutions, and general network infrastructure. Monitor and maintain client infrastructure via RMM platforms, including patching and backup verification. Support Anti-Virus/Anti-Malware tooling, with exposure to SentinelOne beneficial. Provide support across Windows and Mac environments (Mac exposure a bonus). Maintain accurate documentation and reporting, and mentor junior members of the service desk where needed. What You'll Bring: Proven 2nd/3rd line experience within an MSP environment. Heavy server experience, with strong Windows Server and Hyper-V knowledge. Solid Microsoft 365 administration experience (Exchange Online, Azure, SharePoint). Strong networking knowledge - firewalls, routing, VPNs, DNS, IP, topology. Experience with WatchGuard and/or Draytek firewalls highly advantageous. Exposure to SentinelOne or similar EDR/AV platforms beneficial. Exposure to Mac OSX support beneficial. Excellent troubleshooting, communication, and organisational skills. Ability to manage own workload and prioritise effectively. Relevant certifications (Microsoft, CompTIA, WatchGuard etc) are a plus. What's on Offer: Salary £30,000-£35,000 (depending on experience) Working hours 8:00am-5:15pm, Monday-Friday 22 days holiday + bank holidays, rising to 25 with length of service Workplace pension scheme Company-funded industry qualifications and ongoing training Free car parking, close to town centre / bus and train stations A stable, supportive team environment within an accredited, well-respected MSP Interested? Don't worry if your CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Windows Server, Microsoft, Office 365, Azure, IT Support, It infrastructure, service desk, MSP, IT Managed Services, 2nd line, 3rd line, huddersfield, Bradford, Wakefield, mirfield, Yorkshire Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. TPBN1_UKTJ
Senior IT Service Desk Engineer employer: Circle Group
As a System Optimisation Lead with our government client, you will thrive in a dynamic hybrid work environment located in either London or Leeds. The company fosters a supportive culture that prioritises employee growth through training and development opportunities, while also offering competitive daily rates and the chance to make a meaningful impact on public sector transformation initiatives. Join us to be part of a team that values collaboration, innovation, and inclusivity, ensuring that your contributions are recognised and rewarded.
