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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and manage cloud services for employees.
- Company: Join a company dedicated to making a positive impact on society through technology.
- Benefits: Enjoy 25 days holiday, private healthcare, and a great work-life balance with early finishes.
- Why this job: Make a real difference while enhancing your tech skills in a supportive environment.
- Qualifications: Experience with Windows Server, Office 365, and networking fundamentals required.
- Other info: Earn referral bonuses and enjoy opportunities for development and progression.
The predicted salary is between 28000 - 42000 £ per year.
IT Support Technician – Cambridge – £35K
Altruism – the principle and moral practice of concern for happiness of other human beings and/or animals, resulting in a quality of life both material and spiritual (source – Wikipedia)
Their works helps protect vulnerable people and have been credited with saving lives – and it needs you.
In return achieve a real sense of gratification and reward as you will be contributing to society solving relatable real-life issues much bigger than you or the company itself.
The client is offering a great opportunity to not only work with the latest technologies and to enhance your technical skills but to be a part of the rewarding nature of the day-to-day operations.
Key Skills
- Windows Server Operations Server 2016 and above
- Office 365 / Exchange Online / SharePoint
- Active Directory / Group Policy
- Cloud based services such as Microsoft Azure / AWS
- Networking fundamentals (Cisco switch management, routing etc.)
- Firewalls – Cisco, Palo Alto
- Backup Software experience – Veeam
- Good understanding of security i.e. Cyber Essentials and ISO27001
The roles and responsibilities include providing service desk support for all employees and maintaining the 365 hosted platforms and internal IT networks
Roles And Responsibilities
- Provide day to day support for all employees both onsite and remote
- Admin of on-prem and Azure AD, O365, SharePoint Online and Exchange Online
- Troubleshooting, systems backups, and disaster recovery functions
- Hardware and virtual desktop configuration and deployment
- Liaising with 3rd party suppliers
- Network monitoring and identifying any hardware issues
- Providing adequate up to date IT documentation
- Suggesting improvements to enable efficient use of company technology to staff
With early finishes no later than 4pm, my client offers a great work life balance to keep their staff happy and motivated.
Company Benefits
- 25 days holiday + public bank holiday\’s
- Working hours of 8AM-3:30PM / 8:30AM-4PM
- Development and progression opportunities
- Competitive pension scheme (5% EE, 3% ER)
- Private healthcare plan
- Free parking
- Cycle to work scheme
Interested? send your up to date CV over to peter.hutchins @ circlerecruitment.com
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook – Circle Recruitment , Twitter – @Circle_Rec and LinkedIn – Circle Recruitment. #J-18808-Ljbffr
IT Support Technican employer: Circle Group
Contact Detail:
Circle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technican
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server Operations and Office 365. Having hands-on experience or relevant certifications can really set you apart during the interview process.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully resolved IT issues in the past. Be ready to discuss these scenarios in detail, as they demonstrate your ability to handle real-life challenges.
✨Tip Number 3
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Research the company's values and mission, particularly their focus on altruism and community impact. Be prepared to discuss how your personal values align with theirs, as this can demonstrate your commitment to contributing positively to their team.
We think you need these skills to ace IT Support Technican
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your expertise with Windows Server, Office 365, and any cloud services like Azure or AWS.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for IT support and your understanding of the company's altruistic mission. Mention how your skills can contribute to their goal of improving the quality of life for others.
Showcase Technical Skills: In your application, emphasise your technical skills such as troubleshooting, network management, and experience with backup software like Veeam. Provide specific examples of how you've used these skills in previous roles.
Highlight Soft Skills: Don't forget to mention your soft skills, such as communication and problem-solving abilities. These are crucial for an IT Support Technician role, especially when providing support to employees both onsite and remotely.
How to prepare for a job interview at Circle Group
✨Know Your Tech
Make sure you're well-versed in the key skills listed in the job description, such as Windows Server Operations and Office 365. Brush up on your knowledge of cloud services like Microsoft Azure and AWS, as well as networking fundamentals.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've successfully troubleshot issues or improved IT processes. This role is all about solving real-life problems, so demonstrating your ability to think critically will impress the interviewers.
✨Emphasise Communication
As an IT Support Technician, you'll need to communicate effectively with both technical and non-technical staff. Be ready to explain complex concepts in simple terms and highlight any experience you have in providing support to users.
✨Align with Their Values
The company values altruism and making a positive impact. Be prepared to discuss why these values resonate with you and how you can contribute to their mission of helping others through technology.
