At a Glance
- Tasks: Join a friendly team providing IT support and build strong customer relationships.
- Company: A growing Managed Service Provider (MSP) near Cambridge, investing in your development.
- Benefits: Starting salary up to £32K, 25 days leave, private medical cover, and an unrestricted training budget.
- Other info: Enjoy company social events and snacks while progressing your career in a supportive environment.
- Why this job: Make a real impact while working with cutting-edge technology and supporting diverse clients.
- Qualifications: Experience in IT support, proficiency in Windows 10/11, and a full UK driving licence required.
The predicted salary is between 36000 - 44000 £ per year.
A friendly, close-knit MSP based near Cambridge are actively looking for an experienced IT Support Analyst to join their growing service desk team. Work is primarily based from their Service Desk, with onsite customer visits required when needed across Cambridgeshire and the surrounding areas.
Key skills required:
- Proven experience in an IT support role within an MSP
- Proficiency supporting Windows 10/11 desktop environments
- Basic networking understanding, including network maintenance and monitoring
- Working knowledge of servers and key functions such as Active Directory and GPO
- Working knowledge of software deployment and management systems
- Working knowledge of Microsoft 365
- Full UK driving licence and access to a vehicle
Desirable:
- Firewall configuration
- VLANs and subnetting
- Intune/Endpoint Manager
- Hyper-V/VMware
As a business, they provide a full range of IT solutions and services to SME, Public Sector, and charity clients across Cambridgeshire, East Anglia, and the Southeast. An Enhanced DBS check will be required prior to starting this role.
Here you will be joining a supportive team that has heavily invested in Service Desk automation to streamline daily tasks, giving you more time to focus on building strong customer relationships. There's also the opportunity to join the project team, supporting and implementing large-scale IT and infrastructure projects. With an unrestricted training budget, there's plenty of opportunity to progress and develop your career within a growing company.
With this opportunity, you will achieve:
- Starting salary up to £32,000 (DoE)
- 25 days annual leave (plus Bank Holidays), rising to 28 after 3 years - plus your birthday off
- Annual discretionary bonus based on company performance
- Company pension, offered after the probationary period
- Private medical cover, offered after 1 year's service
- Office snacks & drinks regularly provided
- Company social events
- Unrestricted training budget
Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com.
IT Support Analyst employer: Circle Group
As a System Optimisation Lead with our government client, you will thrive in a dynamic hybrid work environment located in either London or Leeds. The company fosters a supportive culture that prioritises employee growth through training and development opportunities, while also offering competitive daily rates and the chance to make a meaningful impact on public sector transformation initiatives. Join us to be part of a team that values collaboration, innovation, and inclusivity, ensuring that your contributions are recognised and rewarded.
