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- Tasks: Provide hands-on IT support and shape the organisation's tech and data foundations.
- Company: Professional services company in a fast-paced, collaborative environment.
- Benefits: Competitive daily rate, hybrid work, and potential for contract extension.
- Other info: Opportunity to work in a dynamic, low-bureaucracy setting with career growth potential.
- Why this job: Make a visible impact while supporting a growing organisation and its technology needs.
- Qualifications: Strong IT support background and experience with managed service providers.
Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT & Data Manager to join their team for a 6-month contract, with potential to extend.
In this role, you'll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation's longer-term technology and data foundations. The environment is collaborative, fast-moving and low-bureaucracy - ideal for someone who enjoys variety, autonomy and making a visible impact.
What You'll Be Doing:
- Hands-On IT & User Support
- Provide first- and second-line support across laptops, devices and workplace technology
- Troubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking
- Support onboarding and offboarding, including device setup and user provisioning
- Act as a visible, approachable on-site IT presence during a period of organisational growth
- Help establish effective collaboration, document management and information-sharing practices
- IT Oversight & Supplier Management
- Act as the internal technology lead and intelligent customer for the MSP
- Work with an external MSP on licensing, configuration and security controls
- Manage escalations and ensure issues are resolved effectively
- Monitor service quality, incident management and supplier performance
- Identify risks, gaps and improvement opportunities
- Provide clear updates and reporting to senior stakeholders
- Support IT governance and cyber security oversight within a regulated environment
- Assist with documentation of controls, processes and supplier assurance activities
- Data & Information Management
- Support data consolidation from multiple external sources
- Assist with data structuring, organisation and readiness activities
- Help lay the groundwork for future enterprise-level data capabilities
What We're Looking For:
Essential Experience
- Strong background in desktop and end-user IT support
- Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls
- Experience working with managed service providers and confidence dealing with external suppliers.
- Exposure to data migration, consolidation or data-related projects
- Confident operating in a growing, evolving organisation
- Comfortable supporting both technical and non-technical users
Desirable
- Experience within regulated professional service environments
- Practical data skills (SQL, reporting, data manipulation)
This is a 6-month contract (with potential to extend) paying £350-400/day (outside IR35) depending on experience.
If you are an experienced IT generalist, workplace technology lead, or hands-on IT manager who enjoys building structure, supporting people directly and helping organisations scale effectively, click 'Apply now' or send your CV to faye.landells@circlerecruitment.com.
Unfortunately our client is unable to offer sponsorship for this role and in order to be considered you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis.
Interim IT & Data Manager - Cardiff employer: Circle Group
Contact Detail:
Circle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim IT & Data Manager - Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and data fields, especially those who might know about opportunities in Cardiff. A friendly chat can often lead to job leads that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT support and data management. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to speak with potential employers, highlight specific examples of how you've tackled IT issues or managed data projects in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talented individuals like you!
We think you need these skills to ace Interim IT & Data Manager - Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Interim IT & Data Manager. Highlight your experience in desktop support, M365, and working with managed service providers. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've supported users and managed IT projects in the past. We love a good story!
Showcase Your Problem-Solving Skills: In your application, don't forget to mention times when you've tackled tricky IT issues or improved processes. We’re all about practical solutions, so let us know how you’ve made a visible impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application come through. Let’s get started on this journey together!
How to prepare for a job interview at Circle Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments, Microsoft 365, and user access controls. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with both technical and non-technical users, prepare examples that highlight your ability to communicate effectively across different teams. Think about times when you’ve made a visible impact in a collaborative environment.
✨Understand the Regulatory Landscape
Familiarise yourself with the challenges of working in a regulated professional services environment. Be prepared to discuss how you’ve navigated compliance issues or supported IT governance in previous roles, as this will demonstrate your fit for the company’s needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current IT challenges, the role of the MSP, and how they envision the future of their data capabilities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.