At a Glance
- Tasks: Lead IT services, ensuring secure and high-performing technology for critical operations.
- Company: Dynamic organisation focused on innovative IT solutions in Hampshire.
- Benefits: Competitive salary up to £47,000, hybrid work model, and career growth opportunities.
- Other info: Join a forward-thinking team with a focus on continuous improvement and innovation.
- Why this job: Shape the future of IT services while leading specialist teams in a collaborative environment.
- Qualifications: Proven experience in ICT support, strong understanding of IT governance and service delivery frameworks.
The predicted salary is between 47000 - 47000 € per year.
We're looking for an experienced senior IT leader to be responsible for ensuring the delivery of secure, resilient, and high-performing technology services that support critical organisational operations.
You will act as the technical authority, shaping architecture, standards, and long-term strategy while leading specialist teams and driving continuous improvement across infrastructure, systems, and cloud platforms.
You'll be working in a hybrid environment, based between 2-3 days per week in the office/on sites around Hampshire and the remainder of the week working remotely.
This is a full-time permanent position. Candidates must live a commutable distance to the Hampshire region and already hold full UK right to work.
Skills and experience required:- Proven experience in an ICT support and delivery environment.
- Strong understanding of IT governance, change management, and service delivery frameworks e.g. ITILv4.
- Understanding of system integration principles and software testing methodologies.
- Strong background in enterprise architecture.
IT Services Support Manager in Basingstoke employer: Circle Group
Join a forward-thinking organisation that prioritises innovation and employee development in the heart of Hampshire. As an IT Services Support Manager, you will benefit from a hybrid work model that promotes work-life balance, alongside competitive salary packages and opportunities for professional growth. Our collaborative culture fosters continuous improvement and empowers you to lead specialist teams in delivering high-quality technology services that are vital to our operations.
StudySmarter Expert Advice🤫
We think this is how you could land IT Services Support Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities in Hampshire. A friendly chat can often lead to job leads that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. We recommend practising common interview questions related to IT governance and service delivery frameworks, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to highlight your experience with cloud platforms and infrastructure during interviews. We want to see how you can drive continuous improvement, so come ready with examples of past successes!
✨Tip Number 4
Apply through our website for the best chance at landing the role! We love seeing candidates who take the initiative to connect directly with us, so make sure your application stands out.
We think you need these skills to ace IT Services Support Manager in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Services Support Manager role. Highlight your experience in ICT support and delivery, and don’t forget to mention any relevant frameworks like ITILv4 that you’ve worked with.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your leadership experience and how you’ve driven continuous improvement in past positions.
Showcase Your Technical Skills:In your application, be sure to showcase your technical skills and understanding of enterprise architecture. Mention specific projects or achievements that demonstrate your expertise in system integration and cloud platforms.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Circle Group
✨Know Your Tech Inside Out
As an IT Services Support Manager, you'll need to demonstrate a solid understanding of technology services. Brush up on your knowledge of IT governance, change management, and service delivery frameworks like ITILv4. Be ready to discuss how you've applied these principles in past roles.
✨Showcase Your Leadership Skills
This role requires strong leadership capabilities. Prepare examples of how you've led teams, driven continuous improvement, and shaped technical strategies. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Understand the Hybrid Work Environment
Since this position involves a hybrid work model, be prepared to discuss how you manage remote teams effectively. Share your experiences with collaboration tools and maintaining team morale while working both in-office and remotely.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's technology strategy, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
