Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and repair fibre connections while providing top-notch customer service.
- Company: Join Circet, Europe's leading telecommunications infrastructure provider.
- Benefits: Earn £32,000 - £40,000+, enjoy full training, and receive a company van.
- Why this job: Get hands-on experience in a dynamic role with great career growth potential.
- Qualifications: Strong customer skills; telecom background preferred but not essential.
- Other info: Work outdoors, tackle challenges, and be part of a supportive team.
The predicted salary is between 36000 - 48000 £ per year.
We are Circet IRE & UK, Europe’s leading telecommunications infrastructure provider. Our Installs Division are now on the hunt for dedicated and professional Service Delivery Technicians to operate in the field at residential customer premises in and around Woking - GU22.
Responsibilities
- Organise your daily and weekly work schedule to ensure timely and efficient fibre installations and repairs, aligning with client expectations and business goals.
- Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
- Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
- Expertly perform full fibre installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
- Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
- Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
- Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
- Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
- Perform other tasks as assigned by management, demonstrating flexibility to adapt to changing business needs.
Benefits
- Opportunity to earn an average salary of £32,000 - £40,000+ once qualified.
- Full equipment provided including company van & fuel card.
- Full training provided - Whether you are a seasoned Customer Installation Technician, or keen on exploring a new and exciting career, we are committed to providing industry-leading training and development for our staff.
- Company Pension Scheme
- Yearly Bonus Scheme
- Annual Leave (Bonus Days Available)
- Death in Service
- Promotional Opportunities
Requirements
- Ability to excel in a very physically demanding role that requires regular pole/ladder climbing (up to 15 meters), working underground and manual handling of heavy weight in potentially adverse weather conditions.
- Full Clean UK Driving License (Manual).
- Basic DBS Check.
- Strong customer-facing skills and ability to interpret customer requirements regardless of their technical knowledge.
- A telecoms background is preferred, but we will train Engineers brand new to the industry with the right attitude, personality and transferrable skillset.
- Good base understanding of the importance of Health & Safety in engineering.
- Have the full right to work in the UK.
Additional Information
The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional renumeration.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Service Delivery Technician - 1736 in Woking employer: Circet
Contact Detail:
Circet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Technician - 1736 in Woking
✨Tip Number 1
Get to know the company! Research Circet IRE & UK and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can really boost your chances.
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves physical tasks, be ready to demonstrate your skills. Practise common installation techniques and safety protocols so you can impress during any practical evaluations.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Service Delivery Technician - 1736 in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Technician role. Highlight any relevant experience, especially in customer service or technical roles, and don’t forget to mention your ability to work outdoors and handle physical tasks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your enthusiasm for the telecommunications industry and how your skills align with Circet’s values and goals.
Showcase Your Customer Skills: Since this role involves a lot of customer interaction, make sure to highlight your strong customer-facing skills. Share examples of how you've successfully resolved customer issues in the past to demonstrate your problem-solving abilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets seen by the right people at Circet. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Circet
✨Know Your Stuff
Before the interview, brush up on your knowledge of fibre installations and telecommunications. Familiarise yourself with common troubleshooting techniques and safety standards in the industry. This will not only show your enthusiasm but also demonstrate that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or went above and beyond for a client. This will highlight your ability to maintain high satisfaction levels.
✨Be Ready for Physical Challenges
Given the physically demanding nature of the job, it’s important to convey your readiness to tackle these challenges. Share any relevant experiences that showcase your physical fitness and adaptability, especially in adverse weather conditions. This will reassure them that you can handle the job's demands.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and safety protocols. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
