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- Tasks: Provide first-line technical support and troubleshoot issues with Active Directory and Office 365.
- Company: Leading IT service provider in Slough with an inclusive culture.
- Benefits: Competitive salary, 25 days annual leave, and a supportive work environment.
- Why this job: Join a diverse team and enhance your problem-solving skills while helping others.
- Qualifications: At least 1 year of relevant experience and excellent communication skills.
The predicted salary is between 28800 - 43200 £ per year.
A leading IT service provider in Slough is seeking a proactive Level 1 IT Service Desk Engineer to provide first-line technical support. You'll assist users by troubleshooting and resolving issues related to Active Directory and Office 365.
Candidates should have at least 1 year of relevant experience, excellent communication skills, and a passion for problem-solving.
Join an inclusive culture that values diversity and offers great benefits including competitive salary and 25 days annual leave.
First‐Line IT Service Desk Engineer (Level 1) in Slough employer: Circet
Contact Detail:
Circet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First‐Line IT Service Desk Engineer (Level 1) in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss troubleshooting Active Directory and Office 365 issues. We want you to shine when it comes to problem-solving!
✨Tip Number 3
Show off your communication skills! Practice explaining complex tech concepts in simple terms. This will help you connect with interviewers and demonstrate that you can assist users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace First‐Line IT Service Desk Engineer (Level 1) in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our inclusive culture. Keep it friendly and professional!
Show Off Your Communication Skills: As a Level 1 IT Service Desk Engineer, communication is key. In your application, give examples of how you've effectively communicated with users in the past. We love seeing candidates who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Circet
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Active Directory and Office 365. Be ready to explain common issues users face and how you would troubleshoot them. This shows that you’re not just familiar with the tools, but you can also think critically about solving problems.
✨Show Off Your Communication Skills
Since this role involves assisting users, practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond clearly. This will highlight your excellent communication skills, which are crucial for a Level 1 IT Service Desk Engineer.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios you might encounter on the job. Think of examples from your past experience where you successfully resolved an issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Your Problem-Solving Passion
Let your enthusiasm for problem-solving shine through. Share stories that illustrate your proactive approach to tackling challenges. This will resonate well with the company’s culture and show that you’re a great fit for their team.
