At a Glance
- Tasks: Install and service fibre networks for residential customers in Reading & Guildford.
- Company: Join Circet, a leading telecommunications infrastructure provider in Europe.
- Benefits: Competitive salary, full training, company van, pension scheme, and career development opportunities.
- Why this job: Be part of an innovative team making a real difference in telecommunications.
- Qualifications: Experience in networking engineering and knowledge of FTTP/FTTH technologies required.
- Other info: Diverse and inclusive workplace with a commitment to personal development.
The predicted salary is between 30726 - 33949 £ per year.
Salary: £30,725.76 - £33,948.80
Hours: 48
Working with Circet
We are Circet IRE & UK, Europe’s leading telecommunications infrastructure provider, and our Home Division is now on the lookout for dedicated and professional Fibre Engineers. This role is field-based, supporting residential customers in and around Reading & Guildford.
The role of Fibre Engineer, reporting to the Fibre Supervisor, is responsible for installation and servicing FTTP and client CPE across multiple clients. You are responsible for installing overhead and underground fibre, using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries, ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification.
Key Duties and Responsibilities
- Use and basic maintenance of a works tablet, fibre splicing machine, Power Meter, Fibre Identifier and Micro Scope.
- Splicing within loss limits.
- Installation of fibre passive as per the client specification ensuring quality is being adhered to.
- Ensure company policies and procedures are followed.
- Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately.
- Proactively address customer enquiries, resolve issues and obtain customer feedback.
- Maintain positive and healthy relationship with various teams to ensure customer service effectiveness.
- Participate in training & upskilling of Fibre Engineers and be a role model for junior staff setting an example.
- Ensure that the project is fully compliant with the local authority and statutory provisions for the administration of street works legislations.
Qualifications, Knowledge and Skills
- Demonstrable experience with a proven track record working in a networking engineering environment.
- Advanced knowledge of FTTP and FTTH technologies.
- Working with optical transmission equipment.
- Sound ability to diagnose problems with existing equipment and fix faults up to resolution.
- Ability to communicate fluently with the customers and should possess good customer service skills.
- Ability to interpret technical issues through the non-technical description provided by their customers.
- Accréditations: SA001, SA002, S8, S7, IPAF 1b, NRSWA unit 2.
- Experience blowing fibre, splicing, backfill and reinstatement.
- Experience working on the Openreach network using PIAIOSHH / NEBOSH qualified (desirable).
- Sound knowledge of all HSEQ regulations.
- Knowledge of contract documentation and specifications.
Why work in Circet?
- Be part of a company that encourages involvement, diversity and inclusion.
- Be part of a company that nurtures excellence and develops leaders.
- Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme.
- Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility.
Benefits
- Full equipment provided including company van & fuel card.
- Full training can be provided - Whether you are a seasoned Fibre Engineer, or keen on exploring a new and exciting career, we are committed to providing industry-leading training and development for our staff.
- Company Pension Scheme – Yearly Bonus Scheme – Death in service – Annual Leave – Access to career developmental opportunities.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Fibre Engineer in Reading employer: Circet
Contact Detail:
Circet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Engineer in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Circet. Understand their values, projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to fibre engineering and customer service. Think about your past experiences and how they relate to the role. The more you prepare, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! If you have any hands-on experience with fibre splicing or using specific equipment, be ready to discuss it. Share examples of how you've tackled challenges in the past, especially those that align with the job description.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Fibre Engineer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fibre Engineer role. Highlight your experience with FTTP and FTTH technologies, and any relevant qualifications like SA001 or NRSWA. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since this role involves interacting with customers, don’t forget to showcase your customer service skills in your application. Share examples of how you've resolved issues or received positive feedback from clients. It’s all about making those connections!
Be Clear and Concise: When writing your application, keep it clear and concise. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Circet
✨Know Your Fibre Tech
Make sure you brush up on your knowledge of FTTP and FTTH technologies. Be ready to discuss your experience with fibre splicing, installation, and any specific equipment you've used. This will show that you're not just familiar with the basics but can also handle the technical aspects of the job.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residential customers, be prepared to share examples of how you've successfully resolved customer issues in the past. Highlight your ability to communicate technical information clearly and effectively, especially when dealing with non-technical clients.
✨Safety First!
Familiarise yourself with HSEQ regulations and the importance of adhering to health and safety standards. Be ready to discuss how you've ensured compliance in previous roles, as this is crucial for maintaining a safe working environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about Circet's projects, team dynamics, or training opportunities. This shows your genuine interest in the company and the role, and it gives you a chance to assess if it's the right fit for you too.