Works Coordinator

Works Coordinator (BBBH779) Dungannon, Northern Ireland

Salary: GBP25500 – GBP25500 per annum

We are hiring!
Circet NI are hiring an experienced administrator to join our team as a Works Coordinator.

Responsibilities:

• Progressing orders through the appropriate software platforms (i.e. MIS, AFS, Client Systems etc).
• Validating orders and building estimates and associated synthetics within order progress.
• Liaise with other departments within the business to coordinate works are completed through a full journey.
• Issuing work to suppliers and contractors through both internal and external communications.
• Review Quality and Compliance for all aspects of Fibre & PIA Network.
• Provide Quality Control advice and direction to relevant personnel as required.
• Ensure compliance and goal achievement of high build standards across the network through high standards of workmanship.
• Conduct corrective action reviews and audits where appropriate and required.
• Work to PIA processes through the necessary systems.
• Assist with analysis of operational practices, periodic reports, databases, records and other forms of documentation to ensure compliance is established within the company.
• Enhance the company’s reputation by providing outstanding customer service.
• Act as the primary contact for the escalation process – effectively manage and document any issues/escalations raised, ensuring these are dealt with in a timely manner and to a successful conclusion.
• Promptly identify to the programme Manager any working constraints that could provide an obstacle to the achievement of any of our objectives.
• Ensure effective communication with staff and stakeholders, ensuring this is delivered in a timely and clear fashion, with expectations clearly set and met.
• Your input of new ideas and innovations will be an essential part of your role.
• Challenge is not something we are afraid of, and we always aim to set the bar higher; you must be highly self-motivated and always willing to learn.
• Manage the project cycle from beginning to end at project closure.

Knowledge Requirements

• A good understanding and practical experience in managing risk, assumptions, issues, dependencies, and escalations.
• A good understanding of Quality & Compliance within PIA Network, but full training will be provided.
• Knowledge of PIA Network would be advantageous, but full training will be provided.
• Knowledge of Microsoft packages, especially Excel (intermediate knowledge of pivots, formula, and database analysis), but training can be provided.
• Customer and delivery focused.
• Attention to detail and a willingness to improve on working standards.

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