At a Glance
- Tasks: Organise and perform Fibre installations and repairs while ensuring top-notch customer service.
- Company: Join Circet UK, a leader in telecommunications and energy infrastructure.
- Benefits: Enjoy competitive salary, 25 days leave, life assurance, and career development opportunities.
- Other info: Full training provided; great opportunities for personal growth and career progression.
- Why this job: Be part of a diverse team shaping future-proof infrastructure and making a real impact.
- Qualifications: Full clean UK driving licence and willingness to work outdoors in various conditions.
The predicted salary is between 30000 - 40000 € per year.
Circet UK are looking for a Service Delivery Technician to join our team in Sheffield. Circet Ireland & UK have built an ever‑growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients’ expectations, while maintaining the highest standards of quality, safety, and integrity.
Responsibilities of Service Delivery:
- Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals.
- Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
- Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
- Expertly perform full Fibre installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
- Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
- Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
- Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
- Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
Requirements:
- Full clean UK manual driving licence.
- Basic DBS check.
- Full training provided for the right candidate.
The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional remuneration.
Be part of a company that encourages involvement, diversity and inclusion. Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme. You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities.
Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.
Technology Services Technician in Sheffield employer: Circet Ire & Uk
Circet UK is an exceptional employer, offering a dynamic work environment in Sheffield where innovation and teamwork thrive. With a strong commitment to employee development through comprehensive training programmes and a focus on diversity and inclusion, we empower our staff to grow their careers while enjoying competitive benefits such as 25 days of annual leave and life assurance. Join us in shaping resilient infrastructure and delivering high-quality services, all while being part of a supportive and collaborative team.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Services Technician in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Circet UK. Understand their values, services, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Service Delivery Technician, especially around customer service and technical expertise.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. Circet values proactive solutions, so highlight times when you went above and beyond to meet client expectations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Technology Services Technician in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the job description. We want to see how you can bring value to our team!
Showcase Your Customer Service Skills:Since maintaining high standards of customer service is key, share examples of how you've successfully handled client interactions in the past. We love seeing candidates who can keep clients happy!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Circet Ire & Uk
✨Know Your Stuff
Make sure you understand the basics of fibre installations and telecommunications. Brush up on industry standards and safety regulations, as these are crucial for the role. Being able to discuss technical details confidently will impress your interviewers.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in customer service or technical settings. Circet values proactive solutions, so demonstrating your ability to resolve issues effectively will set you apart.
✨Be Ready for Practical Questions
Expect questions that assess your ability to work outdoors and handle physically demanding tasks. Think about your past experiences and be ready to discuss how you manage your time and stay organised while meeting client expectations.
✨Emphasise Teamwork and Communication
Circet places a strong emphasis on collaboration and communication. Be prepared to talk about how you've worked with others to improve performance and customer experience. Highlight any team projects or feedback sessions you've participated in.
