At a Glance
- Tasks: Organise and perform Fibre installations and repairs while ensuring high customer service standards.
- Company: Join Circet UK, a leader in telecommunications and energy infrastructure.
- Benefits: Enjoy 25 days annual leave, life assurance, and career development opportunities.
- Other info: Full training provided; great opportunities for personal development and career progression.
- Why this job: Be part of a diverse team shaping future-proof infrastructure and making a real impact.
- Qualifications: Full clean UK driving licence and willingness to work outdoors in various conditions.
The predicted salary is between 30000 - 40000 £ per year.
Circet UK are looking for a Service Delivery Technician to join our team in Selkirk. Circet Ireland & UK have built an ever‑growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients’ expectations, while maintaining the highest standards of quality, safety, and integrity.
Responsibilities of Service Delivery:
- Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals.
- Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
- Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
- Expertly perform full Fibre installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
- Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
- Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
- Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
- Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
Requirements:
- Full clean UK manual driving licence.
- Basic DBS check.
- Full training provided for the right candidate.
The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional remuneration.
Be part of a company that encourages involvement, diversity and inclusion. Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme. You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities.
Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.
Technology Services Technician in Selkirk employer: Circet Ire & Uk
Circet UK is an exceptional employer, offering a dynamic work environment in Selkirk where innovation and quality are at the forefront of our operations. We prioritise employee growth through comprehensive training programmes and a commitment to diversity and inclusion, ensuring that every team member has the opportunity to thrive. With competitive salaries, generous benefits, and a supportive culture, we empower our employees to deliver high-quality services while shaping resilient infrastructure for the future.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Services Technician in Selkirk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Circet UK. Understand their values, services, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Service Delivery Technician, especially around customer service and technical expertise.
✨Tip Number 3
Show your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. Circet values proactive solutions, so highlight times when you’ve gone above and beyond to meet client expectations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Technology Services Technician in Selkirk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technology Services Technician role. Highlight relevant experience and skills that match the job description, like your ability to organise work schedules and perform Fibre installations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Circet UK and how your background aligns with their mission of delivering high-quality services.
Showcase Your Customer Service Skills:Since maintaining high standards of customer service is key, share examples of how you've successfully handled client interactions in the past. This will show us you're solution-focused and professional.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Circet Ire & Uk
✨Know Your Stuff
Make sure you understand the basics of fibre installations and telecommunications. Brush up on industry standards and safety regulations, as these are crucial for the role. Being able to discuss technical details confidently will impress your interviewers.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to customer service or technical issues. Circet values proactive solutions, so demonstrating your ability to resolve problems effectively will set you apart.
✨Be Ready for the Outdoors
Since the job involves working outdoors in various conditions, be prepared to discuss your experience with physically demanding roles. Highlight your adaptability and willingness to work in all weather, as this shows you're ready for the realities of the job.
✨Emphasise Teamwork
Circet places a strong emphasis on collaboration. Be ready to talk about your experiences working in teams, how you’ve contributed to group success, and how you handle feedback. This will show that you’re a team player who can enhance the customer experience.
