At a Glance
- Tasks: Organise and perform Fibre installations and repairs while ensuring top-notch customer service.
- Company: Join Circet UK, a leader in telecommunications and energy infrastructure.
- Benefits: Enjoy 25 days annual leave, life assurance, and career development opportunities.
- Other info: Full training provided; dynamic role with opportunities for personal growth.
- Why this job: Be part of a diverse team shaping future-proof infrastructure and making a real impact.
- Qualifications: Full clean UK driving licence and a proactive attitude towards safety and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Circet UK are looking for a Service Delivery Technician to join our team in Selkirk. Circet Ireland & UK have built an ever‑growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients’ expectations, while maintaining the highest standards of quality, safety, and integrity.
Responsibilities of Service Delivery:
- Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals.
- Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
- Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
- Expertly perform full Fibre installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
- Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
- Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
- Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
- Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
Requirements:
- Full clean UK manual driving licence.
- Basic DBS check.
- Full training provided for the right candidate.
The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional remuneration.
Be part of a company that encourages involvement, diversity and inclusion. Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme. You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities.
Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.
Services technician in Selkirk employer: Circet Ire & Uk
Circet UK is an exceptional employer, offering a dynamic work environment in Selkirk where innovation and quality are at the forefront of our operations. We prioritise employee growth through comprehensive training programmes and a commitment to diversity and inclusion, ensuring that every team member has the opportunity to thrive. With competitive salaries, generous benefits, and a strong focus on safety and customer satisfaction, joining Circet means being part of a forward-thinking company dedicated to shaping resilient infrastructure for the future.
StudySmarter Expert Advice🤫
We think this is how you could land Services technician in Selkirk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Circet UK. Understand their values, services, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Service Delivery Technician, especially around customer service and technical expertise.
✨Tip Number 3
Show your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. Highlight your ability to maintain high standards under pressure, especially in physically demanding situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Services technician in Selkirk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Services Technician role. Highlight relevant experience, especially in fibre installations and customer service, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter should tell us why you want to join Circet UK and how your skills align with our mission. Be genuine and let your personality shine through!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and resolve issues effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Circet Ire & Uk
✨Know Your Stuff
Make sure you understand the basics of fibre installations and telecommunications. Brush up on industry standards and safety regulations, as these are crucial for the role. Being knowledgeable will show your potential employer that you're serious about the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with clients and residents, be prepared to discuss your previous customer service experiences. Think of specific examples where you resolved complaints or maintained strong relationships, as this will demonstrate your ability to meet Circet's high standards.
✨Be Ready for Physical Challenges
This job can be physically demanding, so it’s a good idea to mention any relevant experience you have working outdoors or in tough conditions. Highlight your ability to stay motivated and efficient, even when faced with adverse weather or challenging tasks.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows that you’re genuinely interested in being part of Circet and that you value growth within the company.
