At a Glance
- Tasks: Organise and perform Fibre installations and repairs while ensuring top-notch customer service.
- Company: Join Circet UK, a leader in telecommunications and energy infrastructure.
- Benefits: Enjoy 25 days annual leave, life assurance, and career development opportunities.
- Other info: Full training provided; dynamic role with opportunities for personal growth.
- Why this job: Be part of a diverse team shaping future-proof infrastructure and making a real impact.
- Qualifications: Full clean UK driving licence and a proactive attitude towards safety and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Circet UK are looking for a Service Delivery Technician to join our team in Selkirk. Circet Ireland & UK have built an ever‑growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients’ expectations, while maintaining the highest standards of quality, safety, and integrity.
Responsibilities of Service Delivery:
- Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals.
- Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
- Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
- Expertly perform full Fibre installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
- Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
- Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
- Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
- Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
Full clean UK manual driving licence required. Basic DBS check. Full training provided for the right candidate. The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional remuneration.
Be part of a company that encourages involvement, diversity and inclusion. Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme. You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities.
Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.
Service Technician Service Technician in Selkirk employer: Circet Ire & Uk
Circet UK is an exceptional employer, offering a dynamic work environment in Selkirk where innovation and quality are at the forefront of our operations. We prioritise employee growth through comprehensive training programmes and a commitment to diversity and inclusion, ensuring that every team member has the opportunity to thrive. With a competitive salary and a robust benefits package, including generous annual leave and life assurance, we foster a culture that values collaboration and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician Service Technician in Selkirk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Circet UK. Understand their services and values, and think about how your skills as a Service Technician can align with their mission. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to service delivery and customer interaction. Think of examples from your past experiences where you've excelled in these areas. We want you to be confident and ready to impress!
✨Tip Number 3
Show off your problem-solving skills! As a Service Technician, you'll face challenges on the job. Be ready to discuss how you've tackled issues in the past, especially in high-pressure situations. This will demonstrate your ability to maintain high standards of service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Technician Service Technician in Selkirk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Technician role. Highlight your relevant experience in telecommunications and any specific skills that align with the job description. We want to see how you can bring value to our team!
Showcase Your Customer Service Skills:Since maintaining high standards of customer service is key, share examples of how you've successfully handled client interactions in the past. We love seeing candidates who can demonstrate professionalism and a solution-focused approach!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate applications that are easy to read and understand!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Circet!
How to prepare for a job interview at Circet Ire & Uk
✨Know Your Stuff
Make sure you understand the basics of Fibre installations and repairs. Brush up on your technical knowledge and be ready to discuss how you've tackled similar challenges in the past. This will show that you're not just a good fit for the role, but also genuinely interested in the work.
✨Showcase Your Customer Service Skills
Since maintaining high standards of customer service is key, think of examples where you've gone above and beyond for clients. Be prepared to share stories that highlight your problem-solving skills and ability to handle complaints professionally.
✨Be Ready for Physical Challenges
This role can be physically demanding, so it’s a good idea to mention your experience working outdoors or in tough conditions. Talk about how you stay motivated and safe while completing installations, as this will demonstrate your readiness for the job.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows that you’re not only interested in the role but also in how you can grow within the company.
