At a Glance
- Tasks: Organise and perform Fibre installations and repairs while ensuring top-notch customer service.
- Company: Join Circet UK, a leader in telecommunications and energy infrastructure.
- Benefits: Enjoy 25 days annual leave, life assurance, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and a supportive work environment.
- Why this job: Be part of a diverse team shaping future-proof infrastructure and making a real impact.
- Qualifications: Full clean UK driving licence and a willingness to learn; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Circet UK are looking for a Service Delivery Technician to join our team in Selkirk. Circet Ireland & UK have built an ever‑growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients’ expectations, while maintaining the highest standards of quality, safety, and integrity.
Responsibilities of Service Delivery:
- Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals.
- Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
- Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
- Expertly perform full Fibre installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
- Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
- Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
- Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
- Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
Full clean UK manual driving licence required. Basic DBS check. Full training provided for the right candidate. The normal hours of work are 40 hours per week Monday to Friday with the expectation for you to work one Saturday in every four. The nature of your work may involve considerable travel time outside of office hours with no additional remuneration.
Be part of a company that encourages involvement, diversity and inclusion. Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme. You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities.
Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.
Service Technician - All in Selkirk employer: Circet Ire & Uk
Circet UK is an exceptional employer, offering a dynamic work environment in Selkirk where innovation and quality are at the forefront of our operations. We prioritise employee growth through comprehensive training programmes and a commitment to diversity and inclusion, ensuring that every team member has the opportunity to thrive. With a competitive salary and a robust benefits package, including generous annual leave and life assurance, we foster a culture that values collaboration and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - All in Selkirk
✨Tip Number 1
Get to know the company! Research Circet UK and their values. Understanding their mission and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a Service Delivery Technician, you might face hands-on tests. Brush up on your Fibre installation skills and be ready to demonstrate your problem-solving abilities in real-time.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Circet UK and ready to contribute to their mission.
We think you need these skills to ace Service Technician - All in Selkirk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Technician role. Highlight your relevant experience in telecommunications and any skills that align with the responsibilities mentioned in the job description.
Showcase Your Customer Service Skills:Since maintaining high standards of customer service is key, share examples of how you've successfully handled client interactions in the past. This will show us that you can keep our customers happy!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Circet Ire & Uk
✨Know Your Stuff
Make sure you understand the basics of fibre installations and telecommunications. Brush up on industry standards and safety regulations, as these are crucial for the role. Being knowledgeable will show your passion and commitment to the job.
✨Showcase Your Customer Service Skills
Since maintaining high standards of customer service is key, prepare examples of how you've handled client interactions in the past. Think about times when you resolved complaints or went the extra mile for a customer—this will demonstrate your ability to maintain strong relationships.
✨Be Ready for Physical Challenges
This role can be physically demanding, so be prepared to discuss how you handle such challenges. You might want to mention any relevant experience working outdoors or in tough conditions, as well as your approach to staying safe and efficient on the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and company culture. This shows that you're genuinely interested in the role and helps you assess if Circet UK is the right fit for you.
