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- Tasks: Install and service fibre networks for residential customers in Southampton and Portsmouth.
- Company: Join Circet, Europe's leading telecommunications infrastructure provider.
- Benefits: Competitive salary, full training, company van, pension scheme, and annual leave.
- Why this job: Make a real impact in the tech world while developing your skills.
- Qualifications: Experience in networking engineering and customer service skills required.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 30726 - 33949 £ per year.
We are Circet IRE & UK, Europe's leading telecommunications infrastructure provider, and our Home Division is now on the lookout for dedicated and professional Fibre Engineers. This role is field-based, supporting residential customers in and around Southampton and Portsmouth.
The role of Fibre Engineer, reporting to the Fibre Supervisor, is responsible for installation and servicing FTTP and client CPE across multiple clients. You are responsible for installing overhead and underground fibre, using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries, ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification.
Key Duties and Responsibilities
- Use and basic maintenance of a works tablet, fibre splicing machine, Power Meter, Fibre Identifier and Microscope.
- Splicing within loss limits.
- Installation of fibre passive as per the client specification ensuring quality is being adhered to.
- Ensure company policies and procedures are followed.
- Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately.
- Proactively address customer enquiries, resolve issues and obtain customer feedback.
- Maintain positive and healthy relationship with various teams to ensure customer service effectiveness.
- Participate in training & upskilling of Fibre Engineers and be a role model for junior staff setting an example.
- Ensure that the project is fully compliant with the local authority and statutory provisions for the administration of street works legislations.
Qualifications, Knowledge and Skills
- Demonstrable experience with a proven track record working in a networking engineering environment.
- Advanced knowledge of FTTP and FTTH technologies.
- Working with optical transmission equipment.
- Sound ability to diagnose problems with existing equipment and fix faults up to resolution.
- Ability to communicate fluently with the customers and should possess good customer service skills.
- Ability to interpret technical issues through the non-technical description provided by their customers.
- Experience blowing fibre, splicing, backfill and reinstatement.
- Experience working on the Openreach network using PIA.
- IOSHH / NEBOSH qualified (desirable).
- Sound knowledge of all HSEQ regulations.
- Knowledge of contract documentation and specifications.
Why work in Circet?
- Be part of a company that encourages involvement, diversity and inclusion.
- Be part of a company that nurtures excellence and develops leaders.
- Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme.
- Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility.
- Full equipment provided including company van & fuel card.
- Full training can be provided - Whether you are a seasoned Fibre Engineer, or keen on exploring a new and exciting career, we are committed to providing industry-leading training and development for our staff.
- Company Pension Scheme - Yearly Bonus Scheme - Death in service - Annual Leave - Access to career developmental opportunities.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Fibre Engineer in Portsmouth employer: Circet Ire & Uk
Contact Detail:
Circet Ire & Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Engineer in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Circet. Understand their values, projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to fibre engineering and customer service. Think about your past experiences and how they relate to the role. The more you prepare, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! If you have any hands-on experience with fibre splicing or installation, be ready to discuss it in detail. Share specific examples of challenges you've faced and how you overcame them. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Fibre Engineer in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fibre Engineer role. Highlight your experience with FTTP and FTTH technologies, and any relevant skills like fibre splicing or working with optical transmission equipment. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Fibre Engineer position and how you can contribute to our team. Don’t forget to mention your customer service skills and ability to resolve issues effectively.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills and experience. Mention any specific tools or equipment you've used, like fibre splicing machines or Power Meters. We love seeing candidates who are hands-on and know their stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Circet Ire & Uk
✨Know Your Fibre Tech
Brush up on your knowledge of FTTP and FTTH technologies before the interview. Be ready to discuss your experience with fibre splicing, installation, and any specific equipment you've used, like Power Meters or fibre splicing machines. This shows you’re not just familiar with the tech but can also apply it practically.
✨Customer Service is Key
Since this role involves direct interaction with customers, prepare examples of how you've successfully resolved customer issues in the past. Highlight your communication skills and ability to interpret technical problems from non-technical descriptions. This will demonstrate your customer service prowess.
✨Safety First
Familiarise yourself with HSEQ regulations and the importance of adhering to health and safety standards. Be prepared to discuss how you ensure compliance during installations and any incidents you've reported in previous roles. This shows you take safety seriously, which is crucial in this field.
✨Show Your Team Spirit
Circet values teamwork, so think of examples where you've collaborated effectively with colleagues or trained junior staff. Emphasise your ability to maintain positive relationships with various teams, as this will highlight your fit within their company culture.
