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- Tasks: Join us as a Fibre Engineer, installing and servicing FTTP for various clients.
- Company: Circet is a leading provider in fibre engineering, dedicated to quality and safety.
- Benefits: Enjoy a competitive salary, company pension, and opportunities for training and upskilling.
- Why this job: Be part of a dynamic team, making a real impact in the tech world while developing your skills.
- Qualifications: GCSE or equivalent, with experience in networking engineering and knowledge of FTTP technologies required.
- Other info: This is a full-time, permanent role with a focus on customer service and teamwork.
The predicted salary is between 28840 - 32960 £ per year.
Circet’s Home division is looking for Fibre Engineers. Reporting into the fibre supervisor, the fibre engineer will work in a pivotal role installing and servicing FTTP and client CPE across multiple clients. The fibre engineer will be installing overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification.
Responsibilities:
- Use and basic maintenance of a Works tablet, fibre splicing machine, Power Meter, Fibre Identifier and Micro Scope Splicing within loss limits.
- Installation of fibre passive as per the client specification ensuring quality is being adhered to.
- Reading and understanding the test results for troubleshooting purposes.
- Ensure company policies and procedures are followed.
- Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately.
- Proactively address customer enquiries, resolve issues and obtain customer feedback.
- Provide support and guidance to Fibre Engineers to ensure timely and quality service.
- Support Company teams in achievement of deadlines.
- Maintain positive and healthy relationship with various teams to ensure customer service effectiveness.
- Participate in training & upskilling of Fibre Engineers and be a role model for Junior staff setting an example.
Requirements:
Education / Qualifications:
- GCSE grade or Scottish equivalent.
- SA001, SA002, S8 IPAF 1b NRSWA unit 2 Blown fibre Backfill and reinstatement.
Experience required:
- Demonstrable experience with a proven track record working in a networking engineering environment.
- Advanced knowledge of FTTP and FTTH technologies.
- Working with optical transmission equipment from well established manufacturers.
- Sound ability to diagnose problems with existing equipment and fix faults up to resolution.
- Ability to communicate fluently with customers and possess good customer service skills.
- Ability to interpret technical issues through the non-technical descriptions provided by customers.
Skills and Abilities:
- Customer Focus.
- Enthusiastic, passionate, patient and a critical thinker.
- Good logical skills and ability to prioritise tasks depending upon emergency situations.
- Skilled at managing technical work in the field with little supervision.
Physical requirements:
- The ability to lift objects regularly.
- The ability to respond quickly to sounds.
- The ability to see and respond to dangerous situations.
- The ability to safely climb ladders while carrying 40 pounds.
- The ability to bend and stretch with comfort.
- The ability to work alone.
- The ability to wear personal protective gear correctly most of the day.
Job Types: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
Benefits: Company pension
Licence/Certification: Driving Licence (required), SA001 — Overhead Safety (preferred), SA002 — Safety Underground (preferred), Street Works Card (preferred)
Work Location: On the road
Fibre Engineer employer: Circet IRE & UK
Contact Detail:
Circet IRE & UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and equipment mentioned in the job description, such as fibre splicing machines and Power Meters. Being able to demonstrate your hands-on experience with these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of FTTP and FTTH technologies, as well as the Openreach network. Showing that you understand these systems will not only impress your interviewers but also help you answer technical questions more effectively.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service, especially how you've handled technical issues. Being able to communicate complex problems in simple terms is crucial for this role, so think of examples where you've successfully done this.
✨Tip Number 4
Since the role involves working both independently and as part of a team, be ready to share examples of how you've balanced these responsibilities in past jobs. Highlighting your ability to work autonomously while still being a team player will resonate well with the hiring managers.
We think you need these skills to ace Fibre Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Fibre Engineer. Familiarise yourself with FTTP and FTTH technologies, as well as the specific tools and equipment mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your technical knowledge, customer service skills, and any previous work on the Openreach network or similar environments.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to meet the job's requirements, such as troubleshooting skills or teamwork in a technical setting.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a technical role like this.
How to prepare for a job interview at Circet IRE & UK
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of FTTP and FTTH technologies. Be prepared to discuss your experience with optical transmission equipment and how you've diagnosed and resolved issues in the past.
✨Demonstrate Customer Focus
Since customer service is key in this role, think of examples where you've successfully addressed customer enquiries or resolved issues. Show that you can communicate technical information clearly to non-technical customers.
✨Safety First
Familiarise yourself with health and safety standards relevant to fibre installation. Be ready to discuss how you ensure compliance with safety protocols and how you handle incidents when they arise.
✨Show Your Team Spirit
This role involves working closely with other teams and supporting junior staff. Prepare to talk about your experience in teamwork and how you've contributed to a positive work environment.
